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For Companies At a Glance
- Tasks: Lead high-profile projects, manage teams, and ensure timely delivery of quality outcomes.
- Company: Join a dynamic team focused on tax administration and strategic project management.
- Benefits: Enjoy competitive pay, flexible work arrangements, and opportunities for professional growth.
- Why this job: Be part of impactful projects while developing your leadership skills in a supportive environment.
- Qualifications: Experience as an Engagement Manager with strong leadership and relationship-building skills required.
- Other info: This role is based in Telford with a minimum of 2 days onsite each week.
The predicted salary is between 40000 - 60000 £ per year.
Duration: 6 months
Location: Telford, min 2 days onsite
Rate: up to £519.75 p/d Umbrella inside IR35
Role purpose / summary
You will form part of the engagement team within the Tax Admin area with a focus on our CBP, RTI/CBS and COTAX contract projects. We are looking for experienced Engagement Managers to join our team who can run high visibility, strategically important deliveries with the ability to manage multiple projects concurrently.
Key Skills/ requirements
- Project Delivery: Direct the planning, execution and implementation of your projects to agreed standards with the appropriate levels of governance. Work with the delivery teams to develop and maintain project schedules, balance priorities, and manage issues, risks and dependencies. Ensure all products are built to an appropriate level of quality and are delivered on time. Set expectations through clear and accurate engagement reporting and communication to all stakeholders, ensuring an appropriate level of escalation.
- Proposal management: Be proficient at managing the impacting and estimating process. Develop accurate and well written proposals and change requests.
- Financial management: Have a good level of commercial awareness. Be accountable for the project finances. Manage project actuals and forecasts and present clear and accurate explanations at the monthly review.
- Resource management: Work with resource managers to fully resource your projects and accurately forecast and record staffing demand.
- Staff development: Mentor and coach Junior EM’s within the project team to ensure that they are able to meet future demands for skills that are pertinent to the CDA.
- Client management: Identify and maintain professional relationships with key project stakeholders. Ensure regular formal checkpoints take place with the customer and that the client is kept appraised of progress on a regular basis. Agree and monitor the engagement using the OTACE process. Seek new opportunities to improve the client business and generate revenue.
Required Skills:
- Experience working as an Engagement Manager, managing software and/or integration projects
- Proven leadership and motivational skills
- Ability to build productive relationships
- Flexibility about work content with ability to balance priorities across multiple tasks at the same time
All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Contact Detail:
Undisclosed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Management Manager
✨Tip Number 1
Network with professionals in the project management and client engagement sectors. Attend industry events or webinars where you can meet potential colleagues or clients, as personal connections can often lead to job opportunities.
✨Tip Number 2
Familiarise yourself with the specific tools and methodologies used in project delivery and client management. Being able to discuss your experience with these tools during interviews will demonstrate your readiness for the role.
✨Tip Number 3
Prepare to showcase your leadership and mentoring skills. Think of examples from your past experiences where you've successfully led a team or mentored junior staff, as this is a key aspect of the role.
✨Tip Number 4
Research the company’s current projects and challenges. Understanding their business landscape will allow you to tailor your discussions and show how you can add value to their team right from the start.
We think you need these skills to ace Client Management Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as an Engagement Manager. Focus on your project delivery skills, financial management, and client relationship building. Use specific examples that demonstrate your ability to manage multiple projects and lead teams.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key skills mentioned in the job description. Explain how your background aligns with their needs, particularly in proposal management and resource management. Show enthusiasm for the role and the company.
Highlight Leadership Experience: In your application, emphasise your leadership and mentoring experience. Provide examples of how you've coached junior team members and managed stakeholder relationships effectively. This will showcase your ability to develop staff and maintain professional relationships.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Undisclosed
✨Showcase Your Project Management Skills
Be prepared to discuss your experience in managing multiple projects simultaneously. Highlight specific examples where you directed planning, execution, and implementation, ensuring that you met agreed standards and governance.
✨Demonstrate Financial Acumen
Since financial management is key for this role, come ready to explain how you've managed project finances in the past. Discuss your experience with forecasting and presenting financial data clearly during reviews.
✨Build Rapport with Stakeholders
Client management is crucial, so think about how you can demonstrate your ability to build productive relationships. Prepare examples of how you've maintained communication with stakeholders and kept them informed of project progress.
✨Emphasise Leadership and Mentoring Experience
As a potential Engagement Manager, showcasing your leadership skills is vital. Be ready to talk about how you've mentored junior team members and helped them develop the skills necessary for future demands.
