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- Tasks: Support retail operations by ensuring smooth product setup and managing purchase orders.
- Company: Join a leading multinational high-street retailer in a dynamic environment.
- Benefits: Earn £23-£24 per hour with hybrid working options and valuable experience.
- Other info: Great opportunity for career growth and skill development in a fast-paced industry.
- Why this job: Be part of a team that drives change and enhances retail processes.
- Qualifications: Retail experience and strong problem-solving skills are preferred.
The predicted salary is between 23 - 24 £ per hour.
The location of the role is Paddington, London (hybrid working).
The duration of the contract is 4 months.
The pay rate on offer is £23 - £24 per hour (via PAYE).
The client is a multinational high-street retailer.
Experience within a Retailer and using Netsuite or RITHUM Commerce Hub is preferred.
Role Summary
An outcome driven Operations Associate, delivering end to end process stability across product set up and PO management, inbound compliance, and query/SRNI (Stock Received Not Invoiced) resolution. Provide structure, controls, and cross functional alignment.
Key accountabilities of the role
- Brand hypercare: Ensure brands are onboarded correctly to our ways of working and processes.
- Work with Finance, Buying & Merchandising and Brands to ensure all billing follows expected route for first AW26 deliveries.
- Cross-functional integration & change delivery – drive structured problem-solving and ensure actions are delivered.
- PO and pricing validation controls: Identify whether discrepancies are system driven, training driven, or discipline driven. Recommend and implement improved validation controls to prevent SRNI issues.
- Data integrity controls: Diagnose root causes of recurring data issues (barcodes, manufacturer codes, pricing). Define “what good looks like” for product set up post integration.
- End-to-end Buyability and availability oversight: Map e2e process and establish a cross functional view of buyability blockers and systemic failure points.
- Query log reduction and process stabilisation: Diagnose why query lines remain high and where bottlenecks sit. Work with Buying & Merchandising and Ops to clear backlog. Recommend process or automation changes to prevent re-accumulation.
- SRNI process strengthening for transition: Ensure Buying & Merchandising team is fully equipped to manage SRNI during and after transition. Define transition process. Identify and close gaps in data, process or capability.
- Ad hoc business analyst support for integration project activities.
Key skills and experience
- Comfortable operating across functions and driving change.
- Understanding of retail product lifecycle (e.g. product setup, PO creation, inbound logistics etc.).
- Strong problem-solving skills, attention to detail and ability to map end-to-end processes.
- Self-starter. Ability to multitask, prioritise, and manage time effectively.
- Strong collaboration, communication and stakeholder management skills.
- Proficient in Microsoft Office tools, particularly comfortable using Microsoft Excel.
- Experience using Netsuite or RITHUM CommerceHub is a plus (not essential).
Operations Coordinator Retail in City of London employer: Undisclosed
Contact Detail:
Undisclosed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Coordinator Retail in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to operations and retail. Think about how your skills align with the role's key accountabilities, like problem-solving and cross-functional collaboration.
✨Tip Number 3
Showcase your knowledge of tools like Netsuite or RITHUM Commerce Hub during interviews. Even if you haven't used them extensively, demonstrating your willingness to learn can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Operations Coordinator Retail in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Coordinator role. Highlight your experience in retail and any relevant skills, especially if you've worked with systems like Netsuite or RITHUM Commerce Hub. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that demonstrate your problem-solving skills and ability to work cross-functionally. We love seeing your personality come through!
Showcase Your Skills: In your application, make sure to showcase your strong collaboration and communication skills. Give examples of how you've successfully managed stakeholders or driven change in previous roles. We’re all about teamwork here at StudySmarter!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at Undisclosed
✨Know Your Retail Stuff
Make sure you brush up on your knowledge of the retail product lifecycle. Understand how product setup, PO creation, and inbound logistics work. This will help you answer questions confidently and show that you're ready to hit the ground running.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Think about times when you identified discrepancies or improved processes. Being able to demonstrate your problem-solving abilities will impress the interviewers.
✨Get Familiar with Netsuite and RITHUM
If you have experience with Netsuite or RITHUM Commerce Hub, be ready to discuss it. If not, do a bit of research to understand their functionalities. Showing that you're proactive about learning can set you apart from other candidates.
✨Practice Your Communication Skills
Since this role involves cross-functional collaboration, practice articulating your thoughts clearly. You might want to role-play common interview scenarios with a friend to enhance your communication skills and ensure you can convey your ideas effectively.