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- Tasks: Coordinate operations for a leading fashion brand, ensuring smooth processes and problem-solving.
- Company: Join a multinational high-street retailer with a vibrant culture.
- Benefits: Competitive pay of £23-£24 per hour, hybrid working, and valuable experience.
- Other info: Great opportunity for career growth in a fast-paced environment.
- Why this job: Be part of a dynamic team driving change in the fashion retail industry.
- Qualifications: Retail experience and strong problem-solving skills preferred.
The predicted salary is between 23 - 24 £ per hour.
The location of the role is Paddington, London (hybrid working).
The duration of the contract is 4 months.
The pay rate on offer is £23 - £24 per hour (via PAYE).
The client is a multinational high-street retailer.
Experience within a Retailer and using Netsuite or RITHUM Commerce Hub is preferred.
Role Summary
An outcome driven Operations Associate, delivering end to end process stability across product set up and PO management, inbound compliance, and query/SRNI (Stock Received Not Invoiced) resolution. Provide structure, controls, and cross functional alignment.
Key accountabilities of the role
- Brand hypercare: Ensure brands are onboarded correctly to our ways of working and processes.
- Work with Finance, Buying & Merchandising and Brands to ensure all billing follows expected route for first AW26 deliveries.
- Cross-functional integration & change delivery – drive structured problem-solving and ensure actions are delivered.
- PO and pricing validation controls: Identify whether discrepancies are system driven, training driven, or discipline driven. Recommend and implement improved validation controls to prevent SRNI issues.
- Data integrity controls: Diagnose root causes of recurring data issues (barcodes, manufacturer codes, pricing). Define “what good looks like” for product set up post integration.
- End-to-end Buyability and availability oversight: Map e2e process and establish a cross functional view of buyability blockers and systemic failure points.
- Query log reduction and process stabilisation: Diagnose why query lines remain high and where bottlenecks sit. Work with Buying & Merchandising and Ops to clear backlog. Recommend process or automation changes to prevent re-accumulation.
- SRNI process strengthening for transition: Ensure Buying & Merchandising team is fully equipped to manage SRNI during and after transition. Define transition process. Identify and close gaps in data, process or capability.
- Ad hoc business analyst support for integration project activities.
Key skills and experience
- Comfortable operating across functions and driving change.
- Understanding of retail product lifecycle (e.g. product setup, PO creation, inbound logistics etc.).
- Strong problem-solving skills, attention to detail and ability to map end-to-end processes.
- Self-starter. Ability to multitask, prioritise, and manage time effectively.
- Strong collaboration, communication and stakeholder management skills.
- Proficient in Microsoft Office tools, particularly comfortable using Microsoft Excel.
- Experience using Netsuite or RITHUM CommerceHub is a plus (not essential).
Operations Coordinator - Fashion Brand in City of London employer: Undisclosed
Contact Detail:
Undisclosed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Coordinator - Fashion Brand in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the fashion retail industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their processes, especially around product setup and PO management, so you can speak their language and show you're ready to hit the ground running.
✨Tip Number 3
Practice your problem-solving skills! Think of examples from your past experiences where you've tackled challenges, especially in retail. This will help you shine during those tricky interview questions.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Operations Coordinator - Fashion Brand in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Operations Coordinator. Highlight any relevant experience in retail and your familiarity with systems like Netsuite or RITHUM Commerce Hub. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've tackled similar challenges in the past, especially around process stability and cross-functional collaboration.
Showcase Your Problem-Solving Skills: In your application, don't shy away from discussing your problem-solving abilities. We love candidates who can identify issues and suggest improvements, so share any experiences where you've successfully navigated complex situations in a retail environment.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it's super easy!
How to prepare for a job interview at Undisclosed
✨Know Your Stuff
Make sure you understand the ins and outs of the retail product lifecycle. Brush up on your knowledge about product setup, PO creation, and inbound logistics. This will show that you're not just interested in the role but also have a solid grasp of what it entails.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Think about times when you identified discrepancies or improved processes. Being able to articulate these experiences will demonstrate your strong problem-solving skills and attention to detail.
✨Get Familiar with the Tools
If you have experience with Netsuite or RITHUM Commerce Hub, be ready to discuss it. If not, do a bit of research on these platforms. Showing that you're proactive about learning new tools can set you apart from other candidates.
✨Communicate Effectively
Practice your communication skills, especially when it comes to cross-functional collaboration. Be prepared to discuss how you've worked with different teams in the past and how you managed stakeholder relationships. Clear communication is key in this role!