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- Tasks: Support operations in fashion retail, ensuring smooth product setup and order management.
- Company: Join a leading multinational high-street retailer with a vibrant culture.
- Benefits: Competitive pay of ÂŁ23-ÂŁ24 per hour, hybrid working, and valuable experience.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Be part of a dynamic team driving change in the fast-paced fashion industry.
- Qualifications: Retail experience preferred; strong problem-solving and collaboration skills essential.
The predicted salary is between 23 - 24 ÂŁ per hour.
The location of the role is Paddington, London (hybrid working).
The duration of the contract is 4 months.
The pay rate on offer is ÂŁ23 - ÂŁ24 per hour (via PAYE).
The client is a multinational high-street retailer.
Experience within a Retailer and using Netsuite or RITHUM Commerce Hub is preferred.
Role Summary
An outcome driven Operations Associate, delivering end to end process stability across product set up and PO management, inbound compliance, and query/SRNI (Stock Received Not Invoiced) resolution. Provide structure, controls, and cross functional alignment.
Key accountabilities of the role
- Brand hypercare: Ensure brands are onboarded correctly to our ways of working and processes.
- Work with Finance, Buying & Merchandising and Brands to ensure all billing follows expected route for first AW26 deliveries.
- Cross-functional integration & change delivery: drive structured problem-solving and ensure actions are delivered.
- PO and pricing validation controls: Identify whether discrepancies are system driven, training driven, or discipline driven. Recommend and implement improved validation controls to prevent SRNI issues.
- Data integrity controls: Diagnose root causes of recurring data issues (barcodes, manufacturer codes, pricing). Define “what good looks like” for product set up post integration.
- End-to-end Buyability and availability oversight: Map e2e process and establish a cross functional view of buyability blockers and systemic failure points.
- Query log reduction and process stabilisation: Diagnose why query lines remain high and where bottlenecks sit. Work with Buying & Merchandising and Ops to clear backlog. Recommend process or automation changes to prevent re-accumulation.
- SRNI process strengthening for transition: Ensure Buying & Merchandising team is fully equipped to manage SRNI during and after transition. Define transition process. Identify and close gaps in data, process or capability.
- Ad hoc business analyst support for integration project activities.
Key skills and experience
- Comfortable operating across functions and driving change.
- Understanding of retail product lifecycle (e.g. product setup, PO creation, inbound logistics etc.).
- Strong problem-solving skills, attention to detail and ability to map end-to-end processes.
- Self-starter. Ability to multitask, prioritise, and manage time effectively.
- Strong collaboration, communication and stakeholder management skills.
- Proficient in Microsoft Office tools, particularly comfortable using Microsoft Excel.
- Experience using Netsuite or RITHUM CommerceHub is a plus (not essential).
Operations Associate - Fashion Retail in City of London employer: Undisclosed
Contact Detail:
Undisclosed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Associate - Fashion Retail in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the fashion retail industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their processes and values, so you can show how you fit right in. We want you to shine, so practice common interview questions and have your own ready!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows you're keen and professional, which is exactly what they want in an Operations Associate.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a leg up. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Operations Associate - Fashion Retail in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Associate role. Highlight any relevant experience in retail and your familiarity with systems like Netsuite or RITHUM Commerce Hub. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your problem-solving skills and ability to work across functions, as these are key for us.
Showcase Your Attention to Detail: In the world of operations, attention to detail is crucial. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application is polished and professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Undisclosed
✨Know Your Retail Basics
Brush up on your understanding of the retail product lifecycle, especially product setup and PO management. Being able to discuss these processes confidently will show that you’re not just familiar with the role but also passionate about it.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled issues in previous roles, particularly around data integrity or process stabilisation. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Familiarise Yourself with Tools
If you have experience with Netsuite or RITHUM Commerce Hub, be ready to discuss it. If not, do a bit of research on these tools and how they relate to the role. This shows initiative and a willingness to learn.
✨Emphasise Collaboration
This role requires strong collaboration across functions. Prepare to talk about times when you’ve worked with different teams to achieve a common goal. Highlight your communication skills and how you manage stakeholder relationships.