At a Glance
- Tasks: Lead business readiness activities for a complex government project, ensuring new capabilities are safe and usable.
- Company: Join a dynamic team supporting vital government initiatives in a hybrid work environment.
- Benefits: Competitive daily rate, flexible working, and the chance to make a real impact.
- Other info: Opportunity for professional growth and to influence multidisciplinary teams.
- Why this job: Be at the forefront of change, driving user outcomes and service stability in a meaningful project.
- Qualifications: Experience in UK government projects, strong leadership, and excellent communication skills required.
The predicted salary is between 31500 - 45000 £ per year.
Duration: 3 month contract
Location: Telford, Hybrid 2 days per week onsite
Rate: up to £450 p/d Umbrella inside IR35
Clearance required: SC Clearance is desired
Role purpose / summary
Lead the planning, coordination and execution of business readiness activities for a complex government programme/project to ensure new capabilities are usable, safe, and adoptable across operational areas. You will own readiness planning, coordinate UAT/BAT (User/Business Acceptance Testing), manage change impacts, training and communications, and lead go-live preparation and transition to BAU. You will provide visible leadership across multidisciplinary teams and suppliers, enabling delivery at pace with a focus on user outcomes, service stability and benefits realisation.
Key Responsibilities
- Business Readiness Planning & Governance
- Define and maintain the Business Readiness Plan, roadmap and acceptance criteria, aligned to programme milestones and benefits.
- Establish and operate readiness governance (readiness forums, checkpoints, go/no-go criteria, cutover and contingency plans).
- Create and maintain readiness dashboards and evidence packs for Programme Boards and SROs.
- Change Impact & Adoption
- Lead change impact assessments across teams, roles, locations and suppliers; identify policy, process, people, data and technology impacts.
- Develop adoption strategies, including operating model updates, SOPs/work instructions, service desk readiness and business continuity arrangements.
- Ensure benefits realisation assumptions are reflected in adoption plans and tracked post-go-live.
- UAT/BAT Leadership
- Define the UAT/BAT strategy and approach (scope, entry/exit criteria, traceability to requirements, scenarios, roles and environments).
- Coordinate test preparation (test scripts, data, environments), defect triage and prioritisation, and readiness sign-off with business owners.
- Ensure evidence and audit trails meet assurance and regulatory needs; integrate UAT/BAT outcomes into go/live readiness decisions.
- Training, Communications & Stakeholder Management
- Own the training needs analysis (TNA), curriculum, materials and delivery approach (classroom, digital, “train-the-trainer”).
- Develop and run the communications plan—clear messages, timing and channels for different user groups; measure awareness and readiness.
- Engage credibly with senior leaders and unions/staff associations (where relevant); provide evidence-based recommendations and challenge where plans are not ready.
- Go-Live, Cutover & Early Life Support (ELS)
- Lead cutover planning, rehearsals and command-and-control; maintain contingency and rollback plans.
- Coordinate Early Life Support—stabilisation metrics, hypercare processes, incident/defect management and exit criteria to BAU.
- Capture lessons learned and embed continuous improvement into subsequent releases.
- Risk, Assurance & Controls
- Maintain a robust RAID regime for readiness and adoption risks/issues; ensure mitigations are owned, funded and time-bound.
- Prepare for and respond to assurance reviews (e.g., Gateway/IPA), audits and policy/compliance checks; track actions to closure.
- Ensure data protection, security and accessibility considerations are embedded in readiness criteria.
- Data, MI & Tooling
- Operate a single source of truth for readiness MI (readiness RAGs, training completion, UAT/BAT pass rates, cutover rehearsals, ELS metrics).
- Optimise tooling (e.g., SharePoint/Confluence, Project for the Web/MS Project, Azure DevOps/Jira, Power BI) and drive data quality and automation.
- Align readiness data with schedule, financials and benefits to support decision-quality insight.
Essential Skills & Experience
- Substantial UK government experience in a similar role within a complex programme/project environment involving multiple stakeholders and suppliers.
- Dynamic, visible leadership with the ability to influence across multidisciplinary teams (with line management responsibility for G7 and below where applicable).
- Proven delivery at pace, coordinating concurrent readiness workstreams and releases.
- Confidence to challenge and influence senior leaders, presenting clear evidence, risks and trade-offs.
- Ownership and problem-solving: identifies readiness gaps early, designs pragmatic recovery plans and delivers positive outcomes.
- Track record in role-modelling delivery excellence and coaching others in readiness, change and testing disciplines.
- Excellent written and verbal communication, producing clear plans, board papers and user-facing guidance with strong attention to detail.
- Hands-on experience of UAT/BAT methods and business readiness frameworks, flexing Agile/Waterfall/Hybrid approaches to suit delivery priorities.
- Willing and able to travel regularly across sites, user locations and supplier premises.
All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Business Readiness Delivery Support in Belfast employer: Undisclosed
Join a dynamic team in Telford as a Business Readiness Delivery Support professional, where you will play a pivotal role in ensuring the successful adoption of new capabilities within a complex government programme. Our hybrid work culture promotes flexibility and collaboration, while our commitment to employee growth offers numerous opportunities for professional development and advancement. With a focus on user outcomes and service stability, we provide a supportive environment that values innovation and excellence, making us an exceptional employer for those seeking meaningful and rewarding work.
StudySmarter Expert Advice🤫
We think this is how you could land Business Readiness Delivery Support in Belfast
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We think you need these skills to ace Business Readiness Delivery Support in Belfast
Some tips for your application 🫡
Showcase Your Analytical Skills:In management consulting, employers love to see your problem-solving abilities right from the get-go. Be sure to highlight any relevant analytical projects you've worked on, particularly those that show how you tackled complex problems. If you’ve done any case studies or analysis during your studies, throw those in your CV!
Tailor Your Experience for the Role:Since this is a temporary position, your application should reflect your adaptability and relevant experience quite clearly. Focus on showcasing experiences that demonstrate your ability to hit the ground running, like previous projects, internships, or freelance gigs in consulting or project management.
Craft a Targeted Cover Letter:Your cover letter is your chance to sparkle! Use it to explain why you're interested in this temporary role at Undisclosed and how your skills suit the specific project needs. Remember to mention how you can provide immediate value based on your past experiences.
Include Certifications or Relevant Training:If you've got any certifications like PMP, Six Sigma, or even coursework that’s super relevant, make sure to list those in your application. Management consulting can be competitive, and these extra qualifications can help you stand out in the recruitment process.
How to prepare for a job interview at Undisclosed
✨Prepare for Case Studies
In management consulting, case study interviews are a big deal. Expect to tackle real-world business problems on the spot. We should practise structuring our thoughts, developing hypotheses, and presenting our solutions clearly, as this is what firms like Undisclosed will want to see.
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Since this is a temporary role, it's crucial we showcase our ability to hit the ground running. Have examples ready that illustrate how we've adapted quickly in past positions or projects. This shows that we can contribute effectively from day one at Undisclosed.
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Temporary roles often come with a focus on team dynamics. Prepare to discuss how we align with the values and culture at Undisclosed. We want to highlight our teamwork experiences and how we can mesh with their consulting teams, making it clear that we're not just looking to fill a spot but to add value.
