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- Tasks: Support the Service Manager and assist with paperwork, customer requirements, and team collaboration.
- Company: Join Underwoods, a reputable independent dealer group representing top vehicle brands like Vauxhall and Ford.
- Benefits: Enjoy a competitive salary, pension scheme, profit-related bonuses, and no weekend work.
- Why this job: Be part of a dynamic team focused on delivering exceptional customer experiences in a thriving environment.
- Qualifications: Previous automotive service experience is essential; good communication and IT skills are a must.
- Other info: Apply by sending your CV to Jim Smith at Underwoods Motoring in Clacton.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Ref: SAC502 | Closing Date 30/09/2025 Underwoods Motoring in Clacton are looking for an experienced automotive Service operative to provide administrative support to the Service Reception, Warranty and Parts Department, and assist in the smooth running of the Workshop.
Responsibilities
- Provide day-to-day support to the Service Manager, Parts and Warranty departments
- Liaise with the Workshop Controller
- Prepare and process paperwork, filing, invoicing completed work
- Support the Service Reception, action customer requirements and other administrative duties
- Work as part of a team following Underwoods and manufacturers’ guidelines to support an exceptional customer experience
Qualifications
- Previous experience in an automotive Service department necessary
- Additional experience with either Warranty or Parts departments beneficial
- Good communication and IT skills essential
Requirements/Attributes
The successful applicant must have an excellent attitude and take pride in their work providing high levels of customer service.
About Underwoods
Underwoods offers a great opportunity for the right candidate to join a successful independent dealer group representing some of the world’s most established vehicle brands including; Vauxhall, Skoda, Ford and Kia. We are a well established business with a loyal and growing customer demographic.
Hours & Benefits
Hours: Monday to Friday, 08:00 – 18:00. No weekend work.
Benefits: Pension scheme and profit related bonus scheme. Salary: Competitive salary plus profit share.
Apply
To apply please upload your CV or send your CV to Jim Smith, Underwoods Motoring, 107 Old Road, Clacton-on-Sea, Essex, CO15 3AL.
All numbers charged at local rate. Mobiles will be more. Calls may be recorded and listened to by ourselves, associated manufacturers and our agents for quality and training purposes.
Finance Disclosure Underwoods Garage (Tiptree) Limited are a credit broker and not a lender. We are authorised and regulated by the Financial Conduct Authority FCA No: 310845. All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over and guarantees may be required. We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. We may introduce you to a limited number of finance lenders, who will pay us a commission for introducing you to them. Typically this will be either a fixed fee or a percentage of the advance. Full disclosure of commissions are available upon request. Please be aware all the insurance products offered are optional and may be available from alternative suppliers.
Registered in England & Wales: 01590739 Registered Office: Address: 5 Church Road, Tiptree, Essex, CO5 0LG. Data Protection No: Z7748730 VAT Registration Number 368 5308 27
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Service Department Assistant - Clacton employer: Underwoods Garage (Tiptree) Ltd.
Contact Detail:
Underwoods Garage (Tiptree) Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Department Assistant - Clacton
✨Tip Number 1
Familiarise yourself with the specific automotive brands Underwoods represents, such as Vauxhall and Ford. Understanding their service protocols and customer expectations can give you an edge during interviews.
✨Tip Number 2
Network with current or former employees of Underwoods to gain insights into the company culture and the role itself. This can help you tailor your approach and demonstrate your genuine interest in the position.
✨Tip Number 3
Brush up on your IT skills, especially any software commonly used in automotive service departments. Being proficient in these tools can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your previous experience in automotive service roles, particularly how you've contributed to customer satisfaction. Highlighting specific examples can showcase your ability to excel in this position.
We think you need these skills to ace Service Department Assistant - Clacton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in an automotive service department. Emphasise any roles that involved administrative support, customer service, or working with warranty and parts departments.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Explain how your skills and experiences align with the needs of Underwoods Motoring and demonstrate your enthusiasm for the role.
Highlight Relevant Skills: In your application, focus on your communication and IT skills, as these are essential for the position. Provide examples of how you've successfully used these skills in past roles to enhance customer service or streamline processes.
Follow Application Instructions: Ensure you follow the application instructions carefully. If applying via email, include all required documents and address your application to Jim Smith as specified. Double-check for any specific requirements mentioned in the job posting.
How to prepare for a job interview at Underwoods Garage (Tiptree) Ltd.
✨Show Your Automotive Knowledge
Make sure to brush up on your knowledge of automotive service operations. Be prepared to discuss your previous experience in a service department and how it relates to the role you're applying for.
✨Demonstrate Strong Communication Skills
Since the role involves liaising with various departments, it's crucial to showcase your communication skills. Practice articulating your thoughts clearly and confidently, as this will reflect your ability to work well within a team.
✨Highlight Your Customer Service Experience
Underwoods values high levels of customer service, so be ready to share examples of how you've provided exceptional service in past roles. This will help demonstrate that you understand the importance of customer satisfaction.
✨Prepare Questions for the Interviewer
Having thoughtful questions prepared shows your interest in the role and the company. Consider asking about the team dynamics or what a typical day looks like in the Service Department to engage the interviewer.