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- Tasks: Lead and enhance IT service delivery while collaborating with senior stakeholders.
- Company: A leading organisation in Stevenage, investing in innovative technologies.
- Benefits: Competitive salary, bonus, car allowance, and flexible work environment.
- Why this job: Make a significant impact on IT services and advance your career.
- Qualifications: Expertise in service delivery and proven leadership experience.
- Other info: Join a friendly team and enjoy excellent career progression opportunities.
The predicted salary is between 112000 - 128000 £ per year.
A fantastic opportunity has opened up for a Director of Service Delivery to join a leading organisation located in Stevenage, Hertfordshire. You will be expected to go to the office 2 times a week. The organisation is currently merging a number of businesses together, including all applications, and is making significant investments in new technologies to enhance its infrastructure and services they can provide across all areas.
This is an exciting opportunity for a Director of Service Delivery with strong team leadership skills to contribute significantly to building and upgrading their IT services and strategy. The Director of Service Delivery will be collaborating closely with the Director of Technology and other heads to oversee change, problem, incident management, and 3rd party suppliers across all technological aspects of the organisation. As this organisation continually invests in its infrastructure, you will have the opportunity to progress your career.
Skills required for the Director of Service Delivery are:
- Expert knowledge on all things Service Delivery
- Ability to communicate and work closely with senior stakeholders
- Proven experience leading incident management, change, and problem management
- Demonstrable leadership qualities
- Desire to work in a friendly and flexible work environment
Salary: £140,000 - £160,000 + Bonus and Car Allowance
Location: Stevenage, Hertfordshire (2 days per week)
Apply now for immediate consideration regarding this excellent opportunity!
Understanding Recruitment is acting as an employment agency for this vacancy.
Director of Service Operations in Stevenage employer: Understanding Recruitment
Contact Detail:
Understanding Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Service Operations in Stevenage
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at the company you're eyeing. A friendly chat can sometimes lead to a referral, which is gold when it comes to landing that interview.
✨Tip Number 2
Research the company inside out. Understand their recent projects, values, and culture. This will not only help you tailor your conversations but also show that you're genuinely interested in being part of their team.
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to service delivery. Think about how your leadership skills can shine through in real-life examples. We want to see you confident and ready to tackle any question thrown your way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Director of Service Operations in Stevenage
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the skills and experiences mentioned in the job description. Highlight your expertise in Service Delivery and any leadership roles you've held, so we can see how you fit right into our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our goals. Be genuine and let your personality come through!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to lead incident management and change processes. Numbers and results speak volumes, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Understanding Recruitment
✨Know Your Service Delivery Inside Out
Make sure you brush up on your knowledge of service delivery principles and practices. Be ready to discuss your previous experiences in leading incident management and change processes, as this will show your expertise and confidence in the field.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership qualities. Think about times when you've successfully led a team through challenges or implemented changes. This will demonstrate your ability to manage and inspire others, which is crucial for the role.
✨Engage with Senior Stakeholders
Since the role involves working closely with senior stakeholders, practice how you would communicate effectively with them. Prepare questions that show your understanding of their needs and how you can align service delivery with their strategic goals.
✨Emphasise Your Adaptability
Given the organisation's focus on merging businesses and investing in new technologies, be ready to discuss how you've adapted to change in the past. Highlight your flexibility and willingness to embrace new challenges, as this will resonate well with their current objectives.
