At a Glance
- Tasks: Create standout customer experiences and drive sales in a fast-paced environment.
- Company: Join Under Armour, a brand that empowers athletes and values innovation.
- Benefits: Enjoy generous discounts, contests, and opportunities for professional growth.
- Other info: Flexible hours, team-oriented culture, and potential for future roles.
- Why this job: Be the face of a leading brand and make every customer feel like a VIP.
- Qualifications: Must be at least 16 years old with strong communication skills.
The predicted salary is between 12 - 14 £ per hour.
Values & Innovation
At Under Armour, we are committed to empowering those who strive for more. Our values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate. Our values define and unite us, reminding us why we’re here and fueling everything we do.
Our pursuit of better begins with innovation and with our team’s mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling state-of-the-art products and digital tools that make top performers even better.
Purpose of Role
As a Sales Associate, you’re the face of the brand—creating standout experiences, driving sales, and keeping the store looking sharp. If you’re into fast-paced days, great teams, and making every customer feel like a VIP, this is your chance to shine.
Your Impact
- Offer great customer service, from a sincere greeting to an efficient check out
- Bring out the best in each customer by suggesting the right apparel and footwear
- Share what they know - and love - about our products
- Stock, straighten and clean the store
- Work both front and back of store as needed, including point of sale and payment processes
- Deliver customer omni-channel requests through digital experience
- Demonstrate collaborative skills and ability to work well within a team
- Demonstrate ability to work in a fast-paced and deadline-oriented environment
- Promote customer loyalty by educating customers about our Rewards program
- Be accountable for self-development, while seizing growth opportunities to increase performance
- Fulfill the working hours as scheduled to Under Armour’s attendance policy
- Perform other tasks as assigned by management
Qualifications & Requirements
- At least 16 years old (or 18 years old in California)
- Able to maneuver around the sales floor, stockroom and office and can lift up to 25 lbs./12kgs
- Local language fluency required; basic English is a plus
- Available to work a flexible schedule to meet the needs of the business, including holidays, nights and weekends
- Strong communication skills
- Ability to perform essential functions of the role
- Ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodation
- Comfortable with or willing to learn technology (such as computers, hand-held and mobile devices)
Benefits & Perks
- Generous employee discount
- Ability to participate in special contests with the opportunity to win merchandise and other exclusive prizes
- High-energy environment, working alongside people who appreciate the power of a team
- Opportunities for professional development and advancement
- Priority consideration to return for future seasonal hiring periods
- Opportunities for regular part-time and full-time roles
£12.75-£14.03
Our Commitment to Equal Opportunity
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law.
If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via candidateaccommodations@underarmour.com.
Sales Associate, FT (40 Hours) - Bicester employer: Under Armour
At Under Armour, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our Sales Associates to thrive. With a strong emphasis on teamwork and personal growth, employees enjoy generous discounts, opportunities for professional development, and the chance to participate in exciting contests. Located in a high-energy environment, our team members are encouraged to embrace innovation and contribute to creating exceptional customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate, FT (40 Hours) - Bicester
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Under Armour, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Under Armour!
We think you need these skills to ace Sales Associate, FT (40 Hours) - Bicester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Under Armour, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Under Armour and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Under Armour that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Under Armour
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
