At a Glance
- Tasks: Assist customers and drive sales while embodying Under Armour's brand values.
- Company: Join the dynamic team at Under Armour, a leader in sports apparel.
- Benefits: Flexible hours, employee discounts, and opportunities for personal growth.
- Other info: Fast-paced environment with chances to develop your career in retail.
- Why this job: Be part of a vibrant team and help athletes find their perfect gear.
- Qualifications: Strong communication skills and a passion for sports and retail.
The predicted salary is between 18900 - 23100 £ per year.
The Sales Associate contributes to store sales and KPI targets by modeling brand values to provide Athletes a unique experience when visiting Under Armour. This role reports to the Store Manager and is responsible for execution of routine duties to support store operations. The Sales Associate will assume the Stock Specialist responsibilities in their absence.
Your Impact
- Provide direct sales assistance to Athletes to meet sales KPI targets set by the Retail Store Manager.
- Deliver omni-channel requests in line with UA process and policy through digital experience.
Brand image & Customer Experience
- Model the UA service culture and customer expectations.
- When assisting athletes, communicate brand messages according to UA Service Model.
- Incorporate product knowledge into selling process by participating in training.
Retail Operations
- Maintain standards covering merchandise and floor sets.
- Comply with UA policies and procedures.
- Complete the operational and cash processes (manual or system) in line with training.
- Adhere to Under Armour's dress code and attendance policies.
- Fulfill the working hours as scheduled to Under Armour's attendance policy.
Team collaboration/ Self growth
- Collaborates with teammates to achieve store goals.
- Accountable for self-development, while seizing growth opportunities to increase performance.
Basic Requirements
- Basic numeracy, literacy, listening, and communication skills.
- Fluency in local language.
- Proficient in use of computers and other technology.
- Demonstrated collaborative skills and ability to work well within a team.
- Demonstrated ability to work in a fast-paced and deadline-oriented environment.
- 0-3 months working in a sports/apparel & footwear retail environment.
- Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, and weekends.
Physical Requirements
- Ability to handle or relocate products up to 25 lbs/12kgs.
- Able to move about for extended periods of time with short breaks to handle products.
- Ability to freely access all areas of the store; including the selling floor, stock and register area.
- Reasonable accommodations may be made to assist in performing the essential responsibilities.
Sales Associate in London employer: Under Armour
Under Armour is an exceptional employer that fosters a dynamic work culture focused on mentorship and personal growth. With competitive pay and a range of employee perks, team members are encouraged to develop their skills while contributing to a vibrant retail environment in the heart of England. Join us to be part of a passionate team dedicated to driving sales and delivering outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Under Armour, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Under Armour!
We think you need these skills to ace Sales Associate in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Under Armour, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Under Armour and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Under Armour that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Under Armour
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
