At a Glance
- Tasks: Lead sales, coach teammates, and enhance customer experiences in a dynamic retail environment.
- Company: Join Under Armour, a brand that empowers athletes and values teamwork.
- Benefits: Enjoy competitive perks, professional development, and a high-energy work culture.
- Other info: Flexible hours, opportunities for growth, and a commitment to equality.
- Why this job: Kickstart your leadership journey while making a real impact on the team and customers.
- Qualifications: Must be 18+, with retail experience and a passion for sports.
The predicted salary is between 18900 - 23100 £ per year.
At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate. Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour.
Your Impact
- Lead a selling culture and enhance the customer experience
- Recognize and reward performance
- Coach, train, and support teammates
- Manage loss prevention, safety, and audit expectations and results
- Ensure the store is neat, clean, and well-stocked
- Open and close the store when necessary
- Support in driving sales and retail/omni KPI target achievement
- Act as the leader on duty and consistently model the brand’s Athlete service standards and selling behaviours
- Provide in-depth information related to a wide portfolio of technical products
- Partner with the rest of store leadership in maintaining standards covering merchandise and floor sets
- Evaluate store sales and payroll goals using payroll reports and tools; make scheduling adjustments to meet business needs
- Build Athlete loyalty through in-store experience, using various available applications
- Effectively communicate with athletes, teammates, and leadership
- Assume Stock Keyholder responsibilities as necessary
- Perform other tasks as assigned by management
Requirements
- At least 18 years old
- High school degree or equivalent
- 1+ year of retail/customer service experience
- Local language fluency required; basic English is a plus
- Available to work a flexible schedule; including evenings, weekends, and holidays
- Knowledgeable of store operations, visual merchandising, stockroom, risk management & safety
- Moderate knowledge of industry/retail operations and applying this knowledge to create solutions
- Advanced selling experience and comprehensive industry understanding
- Ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodation
- Comfortable with or willingness to learn technology (such as hand-held and mobile devices)
- Can stand, walk, bend and lift cartons weighing up to 25 lbs./12kgs during each work shift with or without accommodation
Perks & benefits our Part-Time Associates receive:
- Ability to participate in special contests with the opportunity to win merchandise and other exclusive prizes
- Work-Life Assistance Program to support health, personal, family or work-related challenges
- High-energy environment, working alongside people who appreciate the power of a team
- Opportunities for professional development and advancement
Our Commitment to Equal Opportunity
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law.
If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via candidateaccommodations@underarmour.com.
Sales Keyholder, FT (40 Hours) - Ashford employer: Under Armour, Inc
At Under Armour, we pride ourselves on fostering a dynamic and inclusive work environment where every team member is empowered to strive for excellence. As a Seasonal Sales Associate in Swindon, you'll enjoy the thrill of working in a high-energy atmosphere alongside passionate colleagues, with ample opportunities for professional growth and the chance to make a significant impact during peak seasons. Our commitment to sustainability and equality, combined with exciting perks like contests and priority consideration for future roles, makes Under Armour an exceptional employer for those looking to enhance their career while being part of a supportive team.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Keyholder, FT (40 Hours) - Ashford
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Under Armour, Inc, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Under Armour, Inc!
We think you need these skills to ace Sales Keyholder, FT (40 Hours) - Ashford
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Under Armour, Inc, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Under Armour, Inc and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Under Armour, Inc that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Under Armour, Inc
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
