Creator & Influencer Manager in London

About Uncovered: Uncovered is an award-winning, London-based social-first creative agency founded in 2017. Social sits at the heart of everything we do. From strategy to production, our team is fluent in the language of social, with a deep understanding of culture, platforms and the audiences that shape them. Working with a diverse portfolio of brands, we uncover what makes each one distinctive and create ideas built for where attention lives today. Our approach is rooted in social-first fundamentals: real people, real stories and video-first creativity. We create at the speed of social; strategising, ideating, designing and producing through our team of in-house strategists, creatives, art directors, copywriters, producers, editors and videographers. We test, learn and iterate in real time, delivering end-to-end solutions from creative strategy through to production, reporting and analytics.

Named Campaign's Social Media Agency of the Year in 2026, Uncovered has become one of the UK's fastest-growing creative agencies, driven by a simple ambition: to build the best social-first creative agency in the world. Today, as part of LBG Media, we combine independent creative thinking with unrivalled social insight and cultural influence to help brands create work that earns attention and drives meaningful impact. Our culture is as important as our creative. We believe the best ideas come from diverse perspectives, collaborative thinking and an environment where people can do the best work of their careers. With women representing around 60% of our leadership team, we're committed to building an inclusive, ambitious culture where talent is nurtured, creativity thrives and everyone has the opportunity to make a difference.

The Role: We are looking for a driven, passionate Creator Account Manager to work on some of our key accounts and oversee/mentor the junior team members. This role combines starting to focus on strategic and creative thinking with hands-on campaign work. You will own day-to-day client relationships alongside close working with the accounts team, show how you are understanding campaign development from strategic idea through to reporting through to optimisation, and ensure our influencer work is creatively sharp, culturally relevant and best in class. You will focus on leading on smaller accounts and campaigns with juniors supporting and supporting the Director/Senior Manager on larger campaigns.

• Key focuses:
• Account stability and client happiness
• Inputting into the creative and strategic processes whilst beginning to understand what is needed for best in class input
• Mentor and upskill the junior team with a senior outlook for them to learn from
• Pushing for best in class work through an innovative mindset informed by the landscape

Key responsibilities:

• Client management:
• Understand what the client sees as success and look to make proactive suggestions on what we can do extra to help
• Translate client objectives into clear influencer approaches and actionable campaign plans through working with the strategy team as well as sharing your own knowledge
• Confidently present and sell-in recommendations, creator selections and performance findings
• Spot and pitch opportunities, optimisations and reactive moments as well as encouraging and educating the team to do so
• Roll-out:
• Act as the day-to-day lead for influencer work across assigned campaigns (leading execs on smaller campaigns, support on larger campaigns to your seniors)
• Champion quality control through leading by example across messaging, captions, and content execution
• Manage campaign budgets and timelines to ensure smooth delivery
• Manage a number of end-to-end influencer campaigns at one time from outreach and negotiation to content approval and performance analysis.
• Strategy and creative:
• Challenge briefs, content and ideas where needed and appropriate to ensure influencer execution is authentic and effective
• Proactively identify optimisation opportunities during live campaigns
• Work closely with the paid team across paid strategy whilst coordinating usage rights and whitelisting permissions where required
• Team Management:
• Oversee the work of the junior team members and make sure their output is as strong as it can be
• Escalate risks or challenges appropriately to seniors while offering solutions

Qualifications:

• Minimum of 3+ years experience creator/influencer marketing at an agency, brand or platform.
• Proven casting and negotiation track record across multiple verticals.
• Strong understanding of creator best practice
• Strong platform fluency (TikTok, IG, YT Shorts) - hooks, formats, algorithm levers, disclosure tools.
• Excellent communication and negotiation skills.
• Ability to build and maintain strong relationships with Creators and clients.
• Creative thinking and problem-solving skills.
• Detail-oriented with strong organisational skills.

Benefits:

• Hybrid and Flexible working (Monday & Friday work from home)
• Free Breakfast, Snacks & Drinks
• Pension Scheme
• Friday 3pm Finish
• Cycle to Work Scheme
• SPILL Therapy Support
• Monthly Wellness Fund
• Eye Care Allowance
• £500 Referral Scheme
• Personal Development Day
• Dental Health Plan
• 12 Month Season Ticket / Travel Loan

Uncovered Group is an Equal Opportunity Employer. We strive to be a diverse workforce, where all can thrive and belong. Uncovered is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.