Adoption Lead for Enterprise R&D Platform

Adoption Lead for Enterprise R&D Platform

Full-Time 54000 - 66000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Drive platform adoption through tailored training and coaching for diverse users.
  • Company: Join Uncountable Inc., a leader in enterprise R&D solutions.
  • Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
  • Other info: Dynamic role bridging account management and implementation for career advancement.
  • Why this job: Make a real impact by enhancing user engagement and driving success.
  • Qualifications: Experience in customer success or training, with strong communication skills.

The predicted salary is between 54000 - 66000 £ per year.

Uncountable Inc. is seeking a Customer Success Associate to drive adoption across large, multi-site accounts.

You will craft adoption plans, run tailored training programs, coach power users, and diagnose usage stagnation to ensure daily platform usage becomes the norm.

Your role sits between Account Management and Implementation, focusing on adoption outcomes and renewal opportunities.

You’ll lead live and virtual training, tailor content to scientists, lab technicians, data managers, and R&D

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Adoption Lead for Enterprise R&D Platform employer: Uncountable Inc.

Uncountable Inc. offers an exceptional work environment for Sales Development Representatives, providing a remote-first culture that prioritises mentorship and professional growth. With direct access to founders and senior sales leaders, employees are empowered to develop essential skills in the tech industry while enjoying the flexibility of remote work and opportunities to engage in EU events.

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Contact Details:

Uncountable Inc. Recruitment Team

We think you need these skills to ace Adoption Lead for Enterprise R&D Platform

Customer Success
Adoption Planning
Training Program Development
Coaching
Usage Diagnosis
Account Management
Implementation