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- Tasks: Serve delicious food and drinks while creating a welcoming atmosphere for customers.
- Company: Join Uncommon, a trendy coffee shop expanding in the vibrant South Bank area of London.
- Benefits: Enjoy competitive pay, staff discounts, and monthly bonuses based on performance.
- Why this job: Be part of a passionate team in a lively location near Tate Modern, perfect for food lovers.
- Qualifications: Experience as a barista or shop assistant is essential; latte art skills are a bonus!
- Other info: Help shape the customer experience in our new Bankside branch.
Hello Everyone, We are Uncommon, a popular and established coffee shop and delicatessen. We are expanding our team at our newest location near Tate Modern museum in the heart of London’s South Bank.
We are looking for enthusiastic individuals to join our team. Previous experience as a barista (latte art skills are a plus) and as a shop assistant/shopkeeper, along with a passion for food and drink, are required.
Your responsibilities will include:
- Greeting guests and customers entering the shop
- Providing excellent food and drink service standards
- Managing stock control and inventory
- Assisting customers in finding products
- Processing cash and card transactions
- Stocking shelves with merchandise
- Reporting discrepancies and issues to the supervisor or manager
- Advising customers on product selection
- Maintaining store cleanliness (including hoovering and mopping)
- Handling customer complaints responsibly
- Updating store displays and promotions
We offer a competitive hourly rate of £12-£13, staff discounts on food, and a monthly bonus based on sales performance.
About Uncommon London: We are opening a new branch in Bankside, part of the beautiful Triptych Bankside development, located directly behind Tate Modern. We aim to bring our local vibe and quality offerings to this fantastic location.
Barista and Waiter / Waitress employer: Uncommon London
Contact Detail:
Uncommon London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista and Waiter / Waitress
✨Tip Number 1
Familiarise yourself with Uncommon's menu and offerings. Knowing the products inside out will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your latte art skills if you have them, or be prepared to discuss your experience with coffee preparation. This can set you apart from other candidates and demonstrate your passion for the craft.
✨Tip Number 3
Showcase your customer service skills by preparing examples of how you've handled difficult situations in the past. Being able to communicate effectively about your problem-solving abilities can make a strong impression.
✨Tip Number 4
Visit the new location if possible and observe the atmosphere and customer interactions. This will give you insights to discuss during your interview, showing that you're proactive and genuinely interested in joining the team.
We think you need these skills to ace Barista and Waiter / Waitress
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any previous experience as a barista or in customer service. Emphasise skills like latte art, stock management, and customer interaction to align with what Uncommon is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and drink. Mention why you want to work at Uncommon and how your values align with theirs. Be sure to include specific examples of your relevant experience.
Highlight Relevant Skills: In your application, focus on skills that are particularly relevant to the role, such as cash handling, inventory management, and maintaining cleanliness. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Uncommon London
✨Show Your Passion for Coffee
Make sure to express your enthusiasm for coffee and food during the interview. Share any personal experiences or favourite drinks, and if you have latte art skills, be ready to demonstrate or discuss them!
✨Highlight Customer Service Skills
Since the role involves greeting guests and providing excellent service, prepare examples of how you've handled customer interactions in the past. Think about times when you went above and beyond to ensure a great experience.
✨Demonstrate Team Spirit
Uncommon values teamwork, so be prepared to discuss how you work well with others. Share stories that showcase your ability to collaborate and support your colleagues in a busy environment.
✨Prepare for Stock Management Questions
As stock control is part of the job, think about your previous experiences with inventory management. Be ready to discuss how you’ve handled stock discrepancies or maintained cleanliness in a retail setting.