The first face people see. The last thing they remember.
An Unbound Host — someone warm, people-first and proud of the details. Making great coffee, welcoming guests, helping people book courts and making everyone who walks through the door feel like they belong.
A genuine love of padel is essential.
Full time and part time host roles available.
About us
Unbound is built for everyone. We have created one of the leading clubs in South Wales, and a unique one with its 15 metres of ceiling height, one of the highest in UK padel, the latest court lighting technology, and the first single court in South Wales.
Padel is what brings people here, and a meaningful community is what keeps them here. This is all about a great place to be, with the best courts, thoughtful coaching, and regular socials where people of all levels can move, connect, and play their game. Our café and retail offering mean you've got what you need under one roof, whether you're here to play, watch, or just be part of something. This is a place where progress matters more than perfection, and everyone belongs.
The role
As an unbound Host, you'll be at the heart of the club. You'll welcome players and guests, serve great coffee, help people book courts, and make sure everyone has what they need. You'll work across the café, retail space, and front desk. Creating a warm, welcoming experience from the moment people arrive.
What you'll do
- Welcome guests and make everyone feel at home
- Prepare and serve excellent coffee and café bar refreshments
- Help guests with court bookings and answer questions about padel
- Support retail sales and keep the space looking great
- Update booking systems and manage enquiries
- Keep the café and club clean, organised, and inviting
- Be part of a team that cares about people and community
What we're looking for
- A warm, welcoming presence, someone who naturally makes people feel comfortable
- Barista skills (or a willingness to learn fast)
- Experience in hospitality, retail, or customer-facing roles
- Comfortable with booking systems and admin tasks
- Good communication and a team-first attitude
- A genuine love of padel and the community around it
- Someone who takes pride in the details, from a great coffee to a tidy space
What we offer
- Part-time or full-time hours (shift patterns are between either 5:45am to 2pm, or 2pm to 10pm/ 11pm)
- Barista training and ongoing development
- Free and reduced court rates and team discounts for café and shop
- Be part of one of South Wales's most exciting new sports venues
- Work in a supportive, community-led environment
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