At a Glance
- Tasks: Investigate and resolve settlement discrepancies while collaborating with teams to ensure accurate reporting.
- Company: Join Blackhawk Network, a leader in branded payments across 28 countries.
- Benefits: Enjoy 25 days annual leave, birthday time off, and volunteering opportunities.
- Other info: Hybrid work model with a focus on continuous learning and AI integration.
- Why this job: Make an impact in a fast-paced environment while enhancing your skills with cutting-edge technology.
- Qualifications: Accounting experience with strong data analysis and reconciliation skills required.
The predicted salary is between 35000 - 45000 € per year.
About Blackhawk Network At Blackhawk Network (BHN), we’re shaping the future of branded payments - powering reward, incentive, and loyalty solutions across 28 countries and 400,000+ consumer touchpoints. From digital gift cards and eGifts to global employee rewards and customer acquisition tools, our platforms deliver meaningful value to clients and their customers alike.
Overview
- Contract: Permanent
- Workplace: Hybrid – 2 days in our Hemel Hempstead Office
- Hours: 35
- Reports to: Sr. Manager, Accounting
We are looking for a Settlement Operations Analyst II to join our team. This role focuses on investigating and resolving settlement variances for complex clients to ensure accurate, automated reporting, invoicing, and payments. The analyst will also provide training and guidance to internal teams and external partners on the functionality and navigation of our transaction rating system. Gift card settlement transactions represent a significant portion of Blackhawk’s core revenue and involve complex data processing and reconciliation activities.
Responsibilities
- Monitor, investigate, and resolve reconciliation discrepancies and exception transactions, ensuring timely correction and re‑processing.
- Partner with internal teams and external stakeholders to resolve settlement queries, ensuring system set‑ups align with contractual terms and SLAs.
- Analyse settlement data by running and interrogating transactional reports, delivering clear insights and analytical outcomes.
- Collaborate cross‑functionally (Settlement, Accounting, IT, Onboarding, New Business and Project teams) to identify root causes and implement effective solutions.
- Lead system training and knowledge sharing, supporting new joiners and stakeholders with reporting, research, and self‑service capabilities.
- Support financial controls through high‑volume balance sheet reconciliations, period‑end journals, and ad‑hoc activities in a fast‑paced environment.
Qualifications
- Qualified or part‑qualified, or equivalent accounting experience, with strong reconciliation expertise.
- Proven ability to analyse, manipulate, and interpret large volumes of data accurately.
- Comfortable working in a fast‑paced environment with the ability to understand processes end to end.
- Intermediate proficiency in Microsoft Excel and Word; strong SQL skills, with Access and Lucidchart experience desirable.
- Experience working with ERP systems, ideally Microsoft Dynamics.
- Highly self‑motivated and resourceful team player, able to work independently, meet deadlines, and adapt in a rapidly changing environment, with strong communication skills.
We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results. Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work.
Benefits
- Work-Life Balance: 25 days annual leave, birthday time off, and volunteering leave.
Settlement Operations Accountant employer: UNAVAILABLE
At Blackhawk Network, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our Hemel Hempstead office offers a hybrid working model, allowing for flexibility while ensuring collaboration and support among team members. With a strong emphasis on employee growth, we provide comprehensive training opportunities and encourage the use of innovative technologies, making it a rewarding environment for those looking to advance their careers in the fast-evolving payments industry.
StudySmarter Expert Advice🤫
We think this is how you could land Settlement Operations Accountant
✨Tip Number 1
Network like a pro! Reach out to current employees at Blackhawk Network on LinkedIn. Ask them about their experiences and any tips they might have for landing the Settlement Operations Accountant role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by brushing up on your reconciliation expertise. Be ready to discuss specific examples of how you've resolved discrepancies in the past. Show us your analytical skills and how you can bring value to our team!
✨Tip Number 3
Don’t forget to showcase your tech-savviness! If you've used AI tools or advanced Excel functions, mention them during your interview. We love candidates who embrace technology to improve processes and deliver results.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining Blackhawk Network and being part of our innovative team.
We think you need these skills to ace Settlement Operations Accountant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Settlement Operations Accountant role. Highlight your relevant experience, especially in reconciliation and data analysis, to show us you’re the perfect fit for our team.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re interested in working with Blackhawk Network. Share specific examples of how your skills align with the job description and how you can contribute to our mission.
Showcase Your Data Skills:Since this role involves analysing large volumes of data, don’t forget to mention your proficiency in Excel and SQL. Give us examples of how you've used these tools in past roles to solve problems or improve processes.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it as we review candidates.
How to prepare for a job interview at UNAVAILABLE
✨Know Your Numbers
As a Settlement Operations Accountant, you'll be dealing with complex data and reconciliation. Brush up on your accounting principles and be ready to discuss how you've handled large volumes of data in the past. Prepare specific examples that showcase your analytical skills and attention to detail.
✨Familiarise Yourself with the Tools
Make sure you're comfortable with Microsoft Excel, SQL, and any ERP systems like Microsoft Dynamics. If you have experience with Access or Lucidchart, mention it! Being able to demonstrate your proficiency with these tools will show that you're ready to hit the ground running.
✨Understand the Company’s Mission
Research Blackhawk Network and understand their role in the payments industry. Be prepared to discuss how your skills can contribute to their mission of delivering value through innovative payment solutions. Showing genuine interest in the company will set you apart from other candidates.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially around resolving discrepancies and working cross-functionally. Think of scenarios where you've successfully navigated challenges in a fast-paced environment and be ready to share those stories during the interview.
