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For Companies At a Glance
- Tasks: Drive growth for high-potential digital accounts and lead partner onboarding.
- Company: Join Blackhawk Network, a leader in branded payment solutions.
- Benefits: Enjoy 25 days leave, private medical insurance, and hybrid working.
- Why this job: Be part of a dynamic team shaping the future of payments.
- Qualifications: Experience in digital account management and strong communication skills.
- Other info: Collaborative culture with excellent career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
About Blackhawk Network
At Blackhawk Network (BHN), we empower businesses by offering the world’s largest network of branded payment solutions. From gift cards and e-gifts to corporate payouts and rewards, we deliver innovative, seamless solutions globally through our network of over 400,000 consumer touchpoints.
Overview
Job Title: Senior Digital Account Manager – EMEA
Contract: Permanent
Workplace: Hybrid – 2 days in office per week
Hours: 35 hours per week
Reports to: Sr. Director, Operations (Commerce)
We’re looking for a driven and collaborative Senior Digital Account Manager to join our international Digital team and help accelerate growth across BHN EMEA. This is a key role that combines strategic partnership management, commercial ownership, and cross-regional collaboration. You will be responsible for high-impact digital accounts, leading them through onboarding, growth, and long-term success. You will also support the development of best practices across the team and act as a bridge between local teams and global counterparts.
This role is ideal for someone who thrives in a fast-moving digital environment, thinks strategically, executes reliably, and inspires trust with partners and colleagues alike.
We welcome candidates based in either the UK or The Netherlandsto apply.
Responsibilities
- Strategic Account Management: Own and drive growth across a portfolio of high-potential accounts. Create and execute account plans that align with BHN’s digital strategy.
- Partner Onboarding Leadership: Take the lead on onboarding new partners in collaboration with product, legal, operations, and global teams. Ensure smooth, fast, and scalable launches.
- Cross-Market Coordination: Act as a key point of contact between EMEA and US-based teams, ensuring alignment on commercial strategy, operational readiness, and partner needs.
- Revenue Growth & Reporting: Identify upsell and cross-sell opportunities, support QBRs, and ensure your accounts contribute to revenue targets. Deliver clear reporting on account health and growth.
- Internal Leadership: Serve as a strategic sparring partner to the team lead and help build a culture of ownership, quality, and collaboration.
Qualifications
- Several years of experience in digital account management or strategic partnerships
- Experience in gift card, fintech, digital platforms, or e-commerce preferred
- Proven success in managing multi-country accounts and cross-functional teams
- Strategic thinker with a hands-on mentality
- Strong communicator across different seniority levels and geographies
- Fluent in English (German or Dutch is a plus)
Benefits
- Work-Life Balance: 25 days annual leave plus additional appreciation days, birthday time off, and volunteering leave.
- Health & Well-being: Private medical insurance, employee assistance program, enhanced parental leave, and free eye tests.
- Financial Rewards: Group income protection, pension scheme, and exclusive discounts with our bYond/one4all cards.
- Flexibility & Engagement: Hybrid working, office group activities, and support for physical and mental health.
- Recognition: Participate in Flyers, our leading recognition program with financial rewards.
Candidate Journey at BHN
- Stage 1: Shortlisting of suitable candidates
- Stage 2: Screening Call
- Stage 3: Interview(s) with Hiring Manager(s)
- Stage 4: Feedback/Hired
Join us and be part of a company that’s shaping the future of branded payments. Apply today and take the next step in your career!
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Senior Digital Account Manager employer: UNAVAILABLE
Contact Detail:
UNAVAILABLE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Digital Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at Blackhawk Network. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their digital strategy and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your achievements! When discussing your past roles, focus on specific results you’ve delivered, especially in digital account management. Numbers speak volumes, so don’t shy away from sharing your successes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Blackhawk Network team.
We think you need these skills to ace Senior Digital Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Digital Account Manager role. Highlight your experience in digital account management and strategic partnerships, as these are key for us at Blackhawk Network.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your background makes you the perfect fit. Don’t forget to mention any experience you have with gift cards or e-commerce!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to drive growth and manage accounts effectively. Numbers speak volumes, so include metrics where possible to show your impact.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at UNAVAILABLE
✨Know Your Accounts
Before the interview, dive deep into the accounts you’ll be managing. Understand their history, current performance, and potential growth areas. This will show your strategic thinking and readiness to take ownership.
✨Master the Onboarding Process
Be prepared to discuss how you would lead the onboarding of new partners. Familiarise yourself with best practices in collaboration with product, legal, and operations teams. Highlighting your experience in ensuring smooth launches will impress the interviewers.
✨Showcase Cross-Market Coordination Skills
Since this role involves working across EMEA and US teams, be ready to share examples of how you've successfully coordinated with different regions. Emphasise your communication skills and ability to align strategies across geographies.
✨Demonstrate Revenue Growth Mindset
Prepare to discuss how you've identified upsell and cross-sell opportunities in previous roles. Bring data or examples that illustrate your impact on revenue targets, as this is crucial for the Senior Digital Account Manager position.
