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For Companies At a Glance
- Tasks: Manage pension scheme administration and improve operational efficiency.
- Company: Mantle Services is a fast-growing fintech offering innovative pension solutions.
- Benefits: Enjoy flexible remote work options and a supportive team culture.
- Why this job: Join an award-winning company where you can make a real impact and grow professionally.
- Qualifications: 10+ years in pension administration with strong communication and problem-solving skills required.
- Other info: Open to candidates with disabilities; we support your needs during the application process.
The predicted salary is between 48000 - 72000 £ per year.
About Us
Mantle Services is a pensions ‘Software as a Service (SaaS)’ business with a difference. Our solutions range from Administration to Asset Liability Management, and much more. We have designed our modern, contemporary solutions to deliver the outcomes schemes and advisers need now, without the baggage of legacy systems. Our unique approach to the provision of services has resulted in rapid growth over the last few years. Joining us as a Senior Administration Consultant will give the opportunity to work in an exciting fintech business that will provide challenging and interesting work to allow our staff to build.
About You
We are hiring a Senior Administration Consultant who wants the opportunity to carve out a successful role within an award-winning and growing organisation. We are looking for candidates who are ambitious and enjoy working with people. You should thrive on solving complex problems and be interested in the financial services/pensions industry and areas affecting it. You will be well organised and proactive, calm under pressure and can communicate effectively (written and verbal). You will enjoy working in a challenging environment in which you can develop both personally and professionally. You will be a conscientious individual with exceptional attention to detail, with a passion for delivering a quality product to our customers. You will have the ability to build strong relationships internally and externally and work to demanding deadlines and targets.
Responsibilities & Criteria
As a Senior Administration Consultant, you will manage and maintain the administration aspects of defined benefit and defined contribution pension schemes for the Mantle business. You will work with the existing team to improve operational efficiency e.g., automation, full use of standard products. We want you to be a champion of change and provide opinions if you have an idea to create more efficiencies. You will act as the main contact for an agreed list of administrative projects, such as supporting the end-to-end process of scheme installations on Mantle and resolving administrative queries from our clients. You will maintain and develop client relationships, conduct client demonstrations of our software, and build out administrative processes and accompanying documentation.
Requirements
- Broad pensions technical knowledge, with at least ten years’ experience working in a Defined Benefit pension administration environment, with at least six of those years acting in a Senior Pensions Consultant or management role.
- Experience across different administration businesses and pension administration platforms.
- Experience in new process development and implementation across administration teams.
- Experience with designing scheme implementations on an administration platform, which includes client interface and benefit setup, calculation testing and client communications.
- Experience in managing teams and workloads.
- You should have a detailed understanding of defined benefit pensions schemes and UK pensions legislation, regulation, and codes of practice.
- Excellent communication skills both written and oral with the ability to articulate and communicate current and relevant issues to relevant stakeholders.
- The ability to perform in a fast-moving environment providing excellent service to clients and third parties with a desire to succeed at accomplishing challenging objectives.
Location: Belfast, Glasgow & Remote
Working hours: Monday to Friday, 37.5 hours per week with additional hours as and when required. All roles are subject to a six-month probationary period and all prospective employees are required to complete an Access NI check. As part of the pre-hire process the successful candidate will be subject to reference checking security vetting.
3173 is an Equal Opportunity Employer. Applying with a disability or long-term health condition? As part of our belief that we benefit from the differences among us we are committed to increasing the representation of disabled colleagues and want to remove any barriers or challenges that get in the way of candidates with a disability or long-term health condition from applying to work with us. If there is support or an adjustment that we can provide to enable you to be at your best during the recruitment and selection process, we encourage you to advise us in good time so that we may make suitable arrangements. We understand that being open with us may feel uncomfortable so please only share with us the information that you are comfortable to share, and rest assured that we will use this only to provide you with the right support. Any information you give us will be treated completely confidentially. To discuss this further please call 028 9041 2000 and ask to speak to a member of the People & Culture team.
Senior Administration Consultant employer: UNAVAILABLE
Contact Detail:
UNAVAILABLE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Administration Consultant
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in pension administration. Being knowledgeable about current software solutions and automation processes will help you stand out as a candidate who can contribute to operational efficiency.
✨Tip Number 2
Network with professionals in the financial services and pensions industry. Attend relevant events or join online forums to connect with others in the field, which can provide insights and potentially lead to referrals for the Senior Administration Consultant role.
✨Tip Number 3
Prepare to discuss your experience with managing teams and implementing new processes during interviews. Highlight specific examples where you've successfully led projects or improved efficiencies, as this aligns closely with the responsibilities of the role.
✨Tip Number 4
Demonstrate your communication skills by being clear and concise in all interactions with the company. Whether it's during a phone call or an interview, showing that you can articulate complex ideas effectively will be crucial for this position.
We think you need these skills to ace Senior Administration Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in pension administration, particularly your ten years of experience and any management roles. Use specific examples that demonstrate your problem-solving skills and ability to work under pressure.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your understanding of the financial services and pensions industry, and how your background aligns with Mantle Services' goals. Be sure to include your passion for delivering quality products.
Showcase Communication Skills: Since excellent communication is key for this role, ensure your application reflects your written communication skills. Use clear and concise language, and consider including examples of how you've effectively communicated complex issues to stakeholders in the past.
Highlight Change Management Experience: Given the emphasis on improving operational efficiency and championing change, be sure to detail any experience you have in process development and implementation. Discuss specific projects where you contributed to efficiency improvements or led teams through changes.
How to prepare for a job interview at UNAVAILABLE
✨Showcase Your Pension Knowledge
Make sure to highlight your extensive knowledge of defined benefit pension schemes and UK pensions legislation. Prepare examples from your past experience that demonstrate your understanding and how you've successfully navigated complex issues in this area.
✨Demonstrate Problem-Solving Skills
Since the role requires solving complex problems, be ready to discuss specific challenges you've faced in previous roles and how you approached them. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Communication Abilities
Effective communication is key for this position. Be prepared to discuss how you've communicated complex information to various stakeholders in the past. Consider sharing examples of client interactions or team collaborations that showcase your skills.
✨Prepare for Change Management Questions
As a champion of change, think about times when you've implemented new processes or improved operational efficiency. Be ready to explain your approach to managing change and how you engaged with your team and clients during these transitions.
