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- Tasks: Design and deliver engaging training programs for teams and clients.
- Company: Join a leading production company with a focus on innovation and inclusivity.
- Benefits: Competitive salary, diverse culture, and opportunities for professional growth.
- Why this job: Make a real impact by empowering others with product knowledge and skills.
- Qualifications: 3+ years in product training or instructional design; strong communication skills.
- Other info: Inclusive environment that values diversity and supports personal authenticity.
The predicted salary is between 36000 - 60000 £ per year.
Company Description
Publicis Production harnesses the power of Publicis Groupe’s entire global production capabilities. Through our family of production brands, we access best-in-class production talent, models and technology worldwide.Our purpose is to deliver seamless, relevant and impactful consumer experiences across every touchpoint in every market. We do this with pioneering production solutions that drive performance in a data-led marketing landscape and help brands to win in the platform world.
Job Description
We are seeking a Product Trainer to design and deliver engaging, effective training programs for both internal teams and external clients. This role is essential in driving product adoption, improving user proficiency, and ensuring a consistent understanding of product features, updates, and best practices.
The ideal candidate will be a confident communicator and educator, capable of translating complex product functionality into clear, accessible learning experiences tailored to diverse audiences.
Responsibilities
Training Design & Delivery
- Train team members on product knowledge and delivery standards
- Design and implement train-the-trainer programs to scale training efforts
- Tailor training content to suit different user groups, roles, and levels of product familiarity.
Stakeholder Collaboration
- Manage relationships with internal and external stakeholders to align training initiatives with business goals.
- Gather feedback from training participants to continuously improve content and delivery.
Onboarding & Enablement
- Provide hypercare support during onboarding and rollout phases to ensure smooth transitions and adoption.
- Conduct refresher and advanced training sessions as needed.
Knowledge Management
- Maintain and update training documentation in the knowledge base or LMS.
- Ensure consistency and accuracy of training content across platforms.
Performance Tracking
- Evaluate training effectiveness through assessments, feedback, and adoption metrics.
- Report on training outcomes and recommend improvements.
Skills & Competencies
- Excellent presentation, facilitation, and interpersonal skills
- Strong written and verbal communication
- Ability to simplify complex technical concepts for non-technical audiences
- Proficiency in training tools (e.g., LMS platforms, Zoom, MS Teams, Articulate, or similar).
- Strong organisational and time management skills.
Experience
- 3+ years of experience in product training, instructional design, or a similar role.
- Experience delivering training to both internal employees and external clients.
- Familiarity with SaaS products or enterprise software is highly desirable.
Additional Information
Diversity and inclusion is a core part of who we are at Prodigious London. We’re committed to building an inclusive culture that encourages, celebrates and supports our wonderfully diverse employee group – whatever their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion doesn’t just fuel our creativity and innovation, it brings us closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work. We are committed to providing reasonable adjustments for employees with disabilities and for candidates in our application process. If you need assistance or adjustment due to a disability, please contact us.
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Product Trainer employer: UNAVAILABLE
Contact Detail:
UNAVAILABLE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Trainer
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Practice makes perfect! Before any interview, run through common questions and your answers with a friend. The more comfortable you are, the better you'll shine during the real deal.
✨Tip Number 3
Show off your skills! If you’ve got a portfolio or examples of your training materials, bring them along. It’s a great way to demonstrate your expertise and creativity.
✨Tip Number 4
Don’t forget to follow up! After an interview, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, we love seeing candidates who take initiative!
We think you need these skills to ace Product Trainer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in product training and instructional design. We want to see how your skills align with the role of Product Trainer, so don’t hold back on showcasing your relevant achievements!
Show Off Your Communication Skills: As a Product Trainer, you'll need to communicate complex ideas clearly. Use your application to demonstrate your written communication prowess. Keep it concise, engaging, and free from jargon – we love clarity!
Highlight Your Experience: Don’t forget to mention your experience with training tools and any SaaS products you've worked with. We’re looking for someone who can hit the ground running, so let us know how you’ve successfully delivered training in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at UNAVAILABLE
✨Know Your Product Inside Out
As a Product Trainer, you’ll need to demonstrate a deep understanding of the product. Make sure you’re familiar with all its features and functionalities. Prepare to explain how these can benefit different user groups, as this will show your ability to tailor training content effectively.
✨Showcase Your Communication Skills
Since the role requires excellent presentation and facilitation skills, practice articulating complex concepts in simple terms. Consider doing mock presentations to friends or family to refine your delivery and ensure you can engage diverse audiences.
✨Prepare for Stakeholder Engagement
Think about how you would manage relationships with both internal teams and external clients. Be ready to discuss strategies for aligning training initiatives with business goals and how you would gather feedback to improve training content continuously.
✨Highlight Your Organisational Skills
With responsibilities like maintaining training documentation and evaluating training effectiveness, it’s crucial to showcase your organisational abilities. Bring examples of how you’ve successfully managed multiple training projects or improved processes in previous roles.
