At a Glance
- Tasks: Lead and develop a Technical Data Operations team while ensuring high-quality product data delivery.
- Company: Join a dynamic company committed to diversity and employee growth.
- Benefits: Enjoy competitive salary, healthcare, flexible hours, and 25 days off plus bank holidays.
- Other info: Great potential for career progression into senior operational leadership roles.
- Why this job: Kickstart your management career with training in technical skills and leadership opportunities.
- Qualifications: 3 years of team management experience and strong communication skills required.
The predicted salary is between 30000 - 40000 € per year.
This role will suit someone who is early on in their people management career with 3 years experience direct managing junior employees. For the right person, we will train on the data and technical side, making this a great opportunity to grow and kick start your career in software. We are looking for an experienced people team leader to manage and grow a Technical Data Operations team within an assigned workstream, ensuring high-quality product data is delivered across both new client implementations and ongoing BAU programmes.
You will take ownership of workstream planning, prioritisation, and delivery quality, ensuring effective resource allocation, effective escalation management, and consistent performance against SLAs. The ideal candidate brings strong people leadership experience and a proven track record of managing junior teams in a deadline-driven environment. While the work involves technical product data, the primary focus of this role is leading, developing, and supporting the team, strengthening operational processes, and ensuring delivery excellence across the workstream.
Responsibilities- Lead Technical Data Operations Analysts, providing coaching, performance management, and development support.
- Oversee end-to-end delivery of product data activities across BAU operations and new client implementations.
- Collaborate with the Capacity Planning Manager to resolve prioritisation challenges and ensure timely delivery.
- Serve as the primary escalation point for operational issues, ensuring timely and effective resolution of risks.
- Manage stakeholder communication, providing clear updates on delivery status, risks, and priorities.
- Drive process improvements and operational initiatives to improve efficiency, quality, and predictability.
- Minimum 3 years’ experience in a team management role, including direct people management.
- Demonstrated experience coaching and developing teams, including performance management and capability progression.
- Experience managing prioritisation, capacity planning, and delivery quality in an operational environment.
- Strong operational planning and decision-making skills.
- Ability to manage delivery risks and communicate trade-offs clearly to stakeholders.
- Strong communication and stakeholder management capability.
- Experience using Excel (Pivot Tables / VLOOKUP’s).
- Degree (or equivalent experience).
- Experience working with global clients or multi-market delivery environments.
- Experience supporting SaaS or data platform solutions.
- Experience using operational reporting and metrics to forecast capacity or improve delivery performance.
This role offers the opportunity to lead large-scale delivery programmes and contribute to the strategic development of Technical Data Operations, with progression opportunities into senior operational leadership roles.
Additional InformationThe above lists are not exhaustive and the job holder is required to undertake such duties as may reasonably be requested within the scope of the post.
BenefitsCompetitive base salary; employee healthcare; life assurance; group income protection; dental care plan; eye care scheme; 24 hour on-line GP; company pension; cycle to work scheme; 25 days off + bank holidays + birthdays off; reduced gym membership; social events; employee referral scheme; personal development plans; Profitero Hero scheme; flexible working hours.
EEO StatementProfitero+ is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive fair consideration for employment. Profitero recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected characteristics as required by applicable law.
Location: Hybrid role based in Reading, UK
Operations Team Manager employer: UNAVAILABLE
Profitero+ is an exceptional employer that prioritises employee growth and development, offering comprehensive training in technical data operations for those early in their management careers. With a vibrant work culture that promotes flexibility, collaboration, and a commitment to diversity, employees enjoy a competitive salary, extensive benefits, and opportunities for progression into senior leadership roles, all within the dynamic environment of Reading, UK.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Team Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to team management and operational challenges. We recommend doing mock interviews with friends or using online platforms to get comfortable.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've managed teams, resolved conflicts, or improved processes. This will help you stand out as a candidate who can drive results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Operations Team Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Operations Team Manager role. Highlight your people management experience and any relevant achievements in leading teams, as this is what we’re really looking for!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about this role and how your background aligns with our needs. Share specific examples of how you've successfully managed teams and improved operational processes.
Showcase Your Communication Skills:Since strong communication is key for this position, make sure your application is clear and concise. Use straightforward language and structure your thoughts logically to demonstrate your ability to communicate effectively.
Apply Through Our Website:We encourage you to apply directly through our website. This way, you’ll ensure your application gets to the right place and you can easily keep track of your application status. Plus, it’s super easy!
How to prepare for a job interview at UNAVAILABLE
✨Know Your Team Leadership Style
Before the interview, think about your leadership style and how it aligns with the role. Be ready to share specific examples of how you've coached and developed junior team members in the past. This will show that you understand the importance of people management in a technical environment.
✨Master the Technical Basics
While the focus is on people management, having a grasp of the technical aspects can set you apart. Brush up on key concepts related to product data and operational processes. Even if you’re not expected to be an expert, showing that you’re eager to learn will impress the interviewers.
✨Prepare for Scenario Questions
Expect questions about prioritisation and risk management. Think of scenarios where you had to make tough decisions or manage conflicts within your team. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Showcase Your Communication Skills
As a future team leader, strong communication is key. Prepare to discuss how you’ve managed stakeholder communications in the past. Highlight your ability to provide clear updates and manage expectations, as this will demonstrate your readiness for the role.
