At a Glance
- Tasks: Lead exciting research projects and deliver actionable insights that drive client success.
- Company: Join The Harris Poll UK, a leader in consumer understanding and market research.
- Benefits: Enjoy 30 days annual leave, flexible working, private medical insurance, and more.
- Other info: Be part of a supportive team with opportunities for mentorship and career growth.
- Why this job: Make a real impact by translating data into compelling stories for top clients.
- Qualifications: Experience in market research and strong project management skills required.
The predicted salary is between 40000 - 45000 £ per year.
About Us
At The Harris Poll UK, we exist to understand consumer needs in a demanding world. We help organisations stay closer to the people they serve through research that combines hard data with human truths. Our work spans customer experience, reputation, thought leadership, innovation and brand strategy, helping clients make smarter decisions in a world where consumer expectations are constantly evolving.
Overview
Research Managers play a central role in the successful delivery of client programmes and projects across the business. They are responsible for managing research from end to end, building strong client relationships, leading project teams and ensuring outputs deliver meaningful commercial value. This role requires someone who combines strong research expertise with commercial awareness, excellent organisational skills and the ability to translate data into compelling, actionable insight. Research Managers are expected to think strategically, operate proactively and contribute positively to both client growth and team development.
Responsibilities
- Project & Programme Leadership
- Manage and deliver quantitative and qualitative research projects through the full project lifecycle, from project kick-off through to final delivery.
- Lead project design, questionnaire development, discussion guides, fieldwork management, quality assurance and reporting.
- Ensure projects are delivered on time, within budget and to a consistently high standard.
- Coordinate effectively across Client Advisory and Research Operations teams to ensure smooth project execution.
- Proactively identify risks, challenges or opportunities throughout project delivery and take ownership of resolving them.
- Client Management
- Build strong day-to-day relationships with clients and become a trusted extension of their team.
- Lead client communications across projects and programmes, ensuring a responsive, organised and professional experience.
- Develop a strong understanding of clients' commercial objectives, sectors and strategic challenges.
- Support senior colleagues and stakeholders in growing client relationships and identifying opportunities for additional value or future work.
- Escalate issues appropriately while demonstrating confidence and ownership in resolving day-to-day challenges independently.
- Insight & Storytelling
- Deliver clear, commercially relevant and strategically meaningful insight that goes beyond reporting data.
- Identify trends, tensions and implications within research findings and translate them into compelling narratives.
- Create high-quality reports, presentations and client-ready outputs that demonstrate strong storytelling and consultancy thinking.
- Contribute to thought leadership, proactive insight generation and wider business initiatives where relevant.
- Team Support & Development
- Support, mentor and guide junior team members across project delivery and day-to-day development.
- Delegate effectively and provide clear direction across project teams.
- Contribute to team resourcing discussions, workflow management and operational efficiencies.
- Help ensure established processes and quality standards are consistently followed across projects.
- Foster a collaborative, supportive and high-performing team environment.
Qualifications
- Previous experience within a market research, insight or consultancy environment.
- Strong understanding of quantitative and qualitative research methodologies.
- Excellent project management and organisational skills, with the ability to manage multiple priorities simultaneously.
- Strong analytical thinking and confidence interpreting data and identifying meaningful insight.
- Excellent written and verbal communication skills, including presentation and storytelling capability.
- Comfortable managing client relationships and operating in a client-facing environment.
- Strong attention to detail and commitment to high-quality delivery.
- Proactive, solutions-oriented mindset with strong commercial awareness.
- Experience supporting or mentoring junior team members is desirable.
- Advanced PowerPoint and Excel skills preferred.
Benefits
- 30 days Annual Leave + 8 Bank Holidays
- Flexible hybrid working model, supporting a balance between office collaboration and remote working
- Private medical insurance, dental and cash plan
- Enhanced parental leave – Maternity/Adoption and Paternity leave
- Salary Sacrifice Pension Scheme (statutory employer contributions)
- Employee Assistance Program
- Employee Discounts Platform
- Dog friendly office in Southampton
Compensation
£40,000-£45,000
Research Manager in London employer: UNAVAILABLE
At The Harris Poll UK, we pride ourselves on being an exceptional employer that values both professional growth and a supportive work culture. Our Research Managers benefit from a flexible hybrid working model, generous annual leave, and comprehensive health benefits, all while contributing to meaningful projects that drive client success. With opportunities for mentorship and collaboration in our dog-friendly Southampton office, we foster an environment where innovation thrives and every team member can make a significant impact.
StudySmarter Expert Advice🤫
We think this is how you could land Research Manager in London
✨Tip Number 1
Get to know the company inside out! Research The Harris Poll UK, their projects, and their values. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for interviews by practising common questions related to research management. Think about how you can showcase your project management skills and client relationship experience in a way that aligns with their needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Research Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Research Manager role. Highlight your experience in managing research projects and building client relationships, as these are key aspects of the job.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past work that show your project management abilities and how you've turned data into actionable insights.
Be Professional Yet Personable:While we want to see your professional side, don’t forget to let your personality shine through. We value strong communication skills, so make sure your application reflects your ability to connect with clients and teams.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at UNAVAILABLE
✨Know Your Research Inside Out
Before the interview, dive deep into The Harris Poll UK's work and their approach to research. Familiarise yourself with their methodologies and recent projects. This will not only show your genuine interest but also help you articulate how your skills align with their needs.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to demonstrate your project management skills or how you've handled client relationships in the past. Prepare specific examples that highlight your ability to manage research projects from start to finish, showcasing your organisational skills and strategic thinking.
✨Showcase Your Storytelling Skills
Since the role involves translating data into compelling insights, be ready to discuss how you've done this in previous roles. Bring examples of reports or presentations you've created that effectively communicated complex information in an engaging way.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared about the company's future projects or challenges they face in the industry. This demonstrates your proactive mindset and genuine interest in contributing to their success.
