At a Glance
- Tasks: Manage reception, coordinate travel, and support office operations for a dynamic workplace.
- Company: Join a Fortune 100 company connecting clients to global markets with over 5,400 employees.
- Benefits: Full-time role with competitive salary and opportunities for professional growth.
- Other info: Collaborative environment with potential for career progression and personal development.
- Why this job: Be the face of the company and play a key role in seamless service delivery.
- Qualifications: Experience in administration or office management with strong organisational skills.
The predicted salary is between 30000 - 40000 € per year.
Connecting clients to markets – and talent to opportunity. With 5,400+ employees and over 80,000 institutional, commercial, and payments clients, we operate from more than 80 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.
This is a full-time, office-based role (5 days per week) responsible for managing the front-of-house function and leading the reception team, ensuring seamless service delivery and operational efficiency. The role is not reception-based but requires providing cover when needed, including during holidays and sickness. It also provides key administrative support to the Office Management team, supporting the effective running of office operations.
Key Responsibilities- Reception & Front-of-House Management
- Oversee the day-to-day operations of the reception function, ensuring a professional and efficient service at all times.
- Manage and support two receptionists, including rota coordination, performance oversight, and training.
- Ensure adequate reception cover at all times, including peak periods and absences.
- Step in to provide reception cover where required.
- Records Management & Audits
- Monitor and maintain archiving systems and processes.
- Notify relevant teams when archived items are due for recall, re-archiving, or destruction.
- Prepare documentation and data to support quarterly audits.
- Maintain and monitor access control records, including Access Denied and Granted reports.
- Travel & Event Coordination
- Coordinate business travel arrangements, including flights, accommodation, and visas.
- Manage hotel bookings for staff and visitors.
- Support the planning and delivery of internal and external events.
- Office & Facilities Support
- Perform general administrative duties including filing, data entry, and document management.
- Maintain and regularly update the office hub/intranet with relevant information.
- Monitor daily office attendance and produce monthly reports for stakeholders.
- Support general office operations to ensure a well-functioning workplace environment.
- Health & Safety
- Act as a designated First Aider and Fire Warden.
- Coordinate annual DSE (Display Screen Equipment) assessments, following up on any issues and ensuring appropriate actions are taken.
- Additional Support
- Assist with the management and allocation of sports tickets and O2 arena bookings.
- Provide administrative support across multiple teams, maintaining a proactive and collaborative approach.
- Support ad-hoc projects and business initiatives as required.
What you need to land this role:
- Proven experience in an administrative, office management, or front-of-house supervisory role.
- Strong organizational skills with excellent attention to detail.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint).
- Professional, approachable, and service-oriented mindset.
- Highly organized and proactive.
- Strong problem-solving skills.
- Ability to prioritize and manage multiple tasks effectively.
- Discreet and trustworthy when handling sensitive information.
- Experience managing or overseeing staff is desirable.
5 days onsite per week. Ability to work independently while maintaining strong team collaboration.
Office Assistant & Reception Manager in London employer: UNAVAILABLE
At StoneX Group, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. With a focus on employee growth and development, our office in [Location] offers a supportive environment where you can thrive in your role as Office Assistant & Reception Manager. Enjoy comprehensive benefits, opportunities for career progression, and the chance to be part of a global team dedicated to connecting clients to markets and talent to opportunity.
StudySmarter Expert Advice🤫
We think this is how you could land Office Assistant & Reception Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and role. Know their values and how you can contribute. This shows you’re genuinely interested and ready to hit the ground running!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. It’ll help you feel more confident and articulate when it’s your turn in the hot seat.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining us at StudySmarter.
We think you need these skills to ace Office Assistant & Reception Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Office Assistant & Reception Manager role. Highlight your relevant experience in administrative and front-of-house roles, and don’t forget to showcase your organisational skills and attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at StoneX Group. Mention specific experiences that relate to the responsibilities listed in the job description.
Show Off Your Communication Skills:Since this role requires excellent verbal and written communication, make sure your application reflects that. Keep your language clear and professional, and double-check for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at UNAVAILABLE
✨Know the Company Inside Out
Before your interview, take some time to research StoneX Group. Understand their business segments, values, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Organisational Skills
As an Office Assistant & Reception Manager, strong organisational skills are key. Prepare examples from your past experiences where you successfully managed multiple tasks or improved processes. Be ready to discuss how you can bring that same efficiency to their team.
✨Practice Your Communication Skills
Since this role requires excellent verbal and written communication, practice articulating your thoughts clearly. You might even want to prepare a few questions to ask the interviewer about the team dynamics or office culture, which shows you're engaged and thoughtful.
✨Demonstrate Your Problem-Solving Abilities
Think of specific instances where you've faced challenges in previous roles and how you resolved them. This could be anything from managing a difficult situation at reception to coordinating a last-minute event. Highlighting these experiences will showcase your proactive mindset.
