At a Glance
- Tasks: Provide exceptional service and build lasting relationships with clients in luxury fashion.
- Company: Join Moncler, a leading luxury brand known for elegance and style.
- Benefits: Flexible part-time hours, dynamic work environment, and opportunities for growth.
- Other info: Inclusive workplace celebrating diversity and offering a supportive team culture.
- Why this job: Be part of a prestigious brand and enhance your skills in luxury retail.
- Qualifications: Sales experience, passion for fashion, and fluency in Mandarin and English.
The predicted salary is between 12 - 15 € per hour.
MONCLER is looking for a part‑time (20 hours) mandarin‑speaking Client Advisor to join our team at London New Bond Street. Our Client Advisors, with impeccable presentation and a natural elegance will guide each single client across the brand’s values and heritage, gaining a strong understanding of the client and their needs, by building a profitable, long‑lasting relationship. The Client Advisor, in partnership with the team, is responsible for reaching individual results and contributing also to the team targets.
Your Impact
- Provides the best service, taking care of all phases of the selling ceremony: welcoming, understanding customer’s needs, providing support while trying the products on, cross‑selling, orienting customers to other department if necessary;
- Ensures a unique client experience, creating a long‑lasting relationship, taking care of all phases of the selling ceremony, after sales and clienteling activities, providing a warm and welcoming environment;
- Achieves excellent selling performances and results;
- Implements and maintains company’s visual standards in store, collaborating with the Visual Merchandising team, ensuring replenishment and stock management;
- Actively cooperates during preparation and execution of inventories, product replenishment and stock activities;
- Ensures that company policies, procedures and standards are adhered to at all times.
- Works with the team effectively and enthusiastically, conveying energy and motivation, whilst being a reliable partner.
Qualifications Requirements:
- Previous experience in sales roles; experience in structured fashion luxury/retail companies; experience in Menswear is a plus;
- Passion for retail, client service and luxury fashion;
- Excellent understanding of the luxury sector and product sensitivity;
- Strong communication skills;
- Willingness to evolve in the organisation;
- Fluency & sophistication in Mandarin and English, another language is a plus;
- Digitally aware and open to new ways of working;
- Ability to work in a fast‑paced, changing environment.
Mandarin-speaking Part-time Client Advisor F/M - London New Bond Street employer: UNAVAILABLE
Moncler is an exceptional employer that values diversity and inclusivity, offering a vibrant work culture in the heart of London’s luxury retail scene. As a part-time Mandarin-speaking Client Advisor, you will enjoy opportunities for personal growth while being part of a dynamic team dedicated to delivering unparalleled client experiences. With a commitment to excellence and a supportive environment, Moncler empowers its employees to thrive and build lasting relationships with clients.
StudySmarter Expert Advice🤫
We think this is how you could land Mandarin-speaking Part-time Client Advisor F/M - London New Bond Street
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Moncler's history, values, and product lines. This will not only impress your interviewers but also help you connect with their vision.
✨Tip Number 2
Practice your Mandarin! Since this role requires fluency, brush up on your language skills, especially in a retail context. Role-play common customer interactions to feel more confident during the real deal.
✨Tip Number 3
Show off your sales skills! Think of examples from your past experiences where you’ve excelled in client service or achieved sales targets. Be ready to share these stories to demonstrate your fit for the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds!
We think you need these skills to ace Mandarin-speaking Part-time Client Advisor F/M - London New Bond Street
Some tips for your application 🫡
Show Your Passion for Luxury Fashion:When writing your application, let your love for luxury fashion shine through! Share specific experiences that highlight your enthusiasm and understanding of the sector. We want to see how you connect with the brand's values and heritage.
Tailor Your Application:Make sure to customise your application for the role. Highlight relevant experience in sales and client service, especially in structured fashion luxury environments. We appreciate when candidates take the time to align their skills with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We value effective communication, so make sure your written application reflects that by being easy to read and understand.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Moncler!
How to prepare for a job interview at UNAVAILABLE
✨Know Your Brand
Before the interview, dive deep into Moncler's history, values, and product lines. Understanding their luxury positioning and what sets them apart will help you connect with the brand during your conversation.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially in luxury retail. Think of specific examples where you exceeded targets or created memorable client experiences, as this will demonstrate your capability to thrive in a client-focused role.
✨Practice Your Mandarin
Since fluency in Mandarin is crucial, consider practising common retail phrases or scenarios in Mandarin. This will not only boost your confidence but also show your commitment to providing exceptional service to Mandarin-speaking clients.
✨Emphasise Teamwork
Moncler values collaboration, so be ready to share examples of how you've worked effectively within a team. Highlighting your ability to motivate others and contribute to team goals will resonate well with the interviewers.
