At a Glance
- Tasks: Lead a team to ensure the reliability and stability of digital marketing systems.
- Company: Join Epsilon, a key player in multi-channel marketing services.
- Benefits: Enjoy competitive pay, health perks, and opportunities for growth.
- Other info: Dynamic role with a focus on continuous improvement and teamwork.
- Why this job: Make a real impact in the digital marketing space while having fun.
- Qualifications: Technical leadership experience and a passion for customer support.
The predicted salary is between 60000 - 80000 € per year.
A subsidiary of Publicis Groupe, Epsilon is a leading provider of multi‑channel marketing services, technologies, and database solutions. We do more than collect and store data, and we might be the most important Internet company you’ve never heard of. Join our team for your chance to work in the digital marketing space and solve meaningful problems on a massive scale—and have fun doing it.
The System and Platform Operations Manager is a technical leadership role that is responsible for the support, reliability and stability of Epsilon Retail Media production systems, environments, and offerings. The team owns the reliability vision for the company, driving continuous improvement through a combination of development and operations initiatives as well as process excellence.
This position and its team have solid‑line responsibility for operations including deployment, management, monitoring, reporting, troubleshooting, and repair of production systems. Core to the success of the role is to provide a premium customer support experience focused on a “center of excellence” that allows for a full‑service delivery support cycle.
This role is responsible for managing the Platform Operations Team centralized within a single geo‑region, orchestrating regional teamwork, serving with both technical and professional support, and championing the company values. The Platform Operations Engineer works closely with the Engineering team to ensure ongoing system stability and supports the Technical.
Manager, System and Platform Operations in London employer: UNAVAILABLE
Epsilon, a subsidiary of Publicis Groupe, is an exceptional employer that fosters a dynamic work culture where innovation and collaboration thrive. Located in a vibrant area, we offer our employees competitive benefits, opportunities for professional growth, and the chance to make a significant impact in the digital marketing landscape. Join us to be part of a team that values excellence and supports your career development while tackling meaningful challenges.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, System and Platform Operations in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Knowing Epsilon's values and how they align with your own can really set you apart.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Share specific examples of how you've tackled challenges in past roles, especially in tech or operations.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you're genuinely interested in joining our team.
We think you need these skills to ace Manager, System and Platform Operations in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Manager, System and Platform Operations role. Highlight your technical leadership experience and any relevant achievements in system reliability and customer support.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about digital marketing and how your background makes you a perfect fit for our team. Don’t forget to mention your approach to driving continuous improvement and process excellence!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can demonstrate their ability to solve meaningful problems, especially in a technical environment.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at UNAVAILABLE
✨Know Your Tech Inside Out
As a Manager in System and Platform Operations, you’ll need to demonstrate your technical expertise. Brush up on the latest technologies relevant to Epsilon's production systems. Be ready to discuss how you've tackled system reliability issues in the past.
✨Showcase Your Leadership Skills
This role requires strong leadership abilities. Prepare examples of how you've successfully managed teams and driven continuous improvement initiatives. Highlight your experience in fostering a collaborative environment and how you’ve championed company values.
✨Understand the Customer Experience
Epsilon places a premium on customer support. Think about how you can enhance the customer experience through operational excellence. Be prepared to share specific instances where you’ve improved service delivery or resolved customer issues effectively.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Practice articulating your thought process when troubleshooting production systems. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
