At a Glance
- Tasks: Lead and elevate our global online presence through strategic oversight of websites.
- Company: Join a Fortune 100 company connecting clients to global markets with innovation.
- Benefits: Enjoy a hybrid work environment, competitive salary, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on continuous improvement and innovative thinking.
- Why this job: Make a real impact on digital experiences and lead a dynamic product team.
- Qualifications: 5+ years in product management, ecommerce platform experience, and strong leadership skills.
The predicted salary is between 80000 - 100000 £ per year.
Connecting clients to markets - and talent to opportunity. With 5,400+ employees and over 80,000 institutional, commercial, and payments clients, we operate from more than 80 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets - focusing on innovation, human connection, and providing world-class products and services to all types of investors.
Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, StoneX Group is made up of four business segments that offer endless potential for progression and growth.
Business Segment Overview: Engage in a deep variety of business-critical activities that keep our company running efficiently. From strategic marketing and financial management to human resources and operational oversight, you'll have the opportunity to optimize processes and implement game-changing policies.
Responsibilities
Position Purpose: StoneX is looking for a high performing Head of Product, Websites to lead and elevate our global online presence. This pivotal role encompasses strategic oversight of our global sites (UK, EU, APAC, Middle East, North America, LATAM), product features, and their alignment with business demands. The Head of Websites will provide direct leadership and mentorship to a team of product managers, taking complete ownership of the product lifecycle from ideation to launch and ongoing maintenance. This is a key role within the Global Marketing team, representing the company vision through daily product execution.
While the core accountability is with managing the current and future CMS / Website product roadmap, the remit extends into other digital capabilities: delivering and scaling ecommerce capabilities, Mobile app integrations, external APIs, data integration to support personalised digital experiences, marketing services automation, and much more. Collaborating across teams, the successful candidate will encourage a healthy dialogue on our current technologies and methodologies. The Head of Product’s leadership will be instrumental in ensuring that our product is effectively aligned to business goals.
Primary duties will include:
- Rebuilding our multi-lingual websites on a new CMS
- Regional rollout of branding changes
- Design and implementation of a global ecommerce capability, including platform selection (e.g. Shopify or equivalent)
- Product strategy and roadmap
- Work with business and technology stakeholders to define a roadmap of product initiatives and enhancements, creating a clear roadmap that meets business goals, including ecommerce/transactional capability, conversion performance and monetization outcomes
- Communicate the roadmap and work with Product Managers on the execution approach
- Be the leading voice on digital best practices, latest marketing technology solutions, and ecommerce platform capabilities/architecture (e.g. Shopify/headless commerce), ensuring scalable, compliant implementation
- Work closely with Product Managers and development teams to prioritize and deliver additional website functionalities
- Drive initiatives to enhance website functionality, such as rebuilding multi-lingual sites, regional branding rollouts, marketing technology integrations, and delivery/optimization of ecommerce functionality (platform integration, checkout/payment enablement, analytics, and CRO)
- Closely work with development teams to guide decision on proposed technical solutions, keeping in mind both client impact and internal operational impact
- Contribute to documentation, guidelines, technical specification and deliver training when required
- Create solutions which meet the legal and compliance requirements towards a Financial Services provider
Team leadership and management
- Offer strong leadership to the product team, setting clear goals and fostering a collaborative environment
- Mentor and develop product managers, providing guidance on best practices observing their professional growth
- Foster a culture of continuous improvement, encouraging innovative thinking and constructive feedback among team members
- Lead by example, demonstrating effective communication, problem-solving, and decision-making skills
- Collaborate closely with the UI and UX team to ensure the creation of intuitive, user-friendly interfaces that align with product goals, including high-performing conversion and checkout journeys
- Establish and maintain cross-functional relationships, facilitating seamless coordination between product, design, development, and other teams to achieve shared objectives
MarTech & Personalization
- Collaborate with the Head of Digital Experience to transition to a new Personalization & CRO tool that would support rapid testing of hypotheses across our sites
- Work closely with the Data Analytics team on the CDP integration that would support advanced website personalization
- Liaise with business stakeholders, external partners and development teams to drive automation initiatives: content reusage across website and CVM journeys, creative assets storage and maintenance etc.
Regulatory Requirements
- Maintain a high level of conduct, ethical standards and values.
- Adhere to and proactively enhance the firm’s compliance with applicable laws, regulations and codes of conduct in all jurisdictions in which the firm conducts business and which have an impact on its business.
- Work to identify risks and enhance control across the business.
- Ensuring all project files are updated at all times on the network drive.
Qualifications
- Extensive experience managing products from start to finish for at least 5 years
- Experience integrating and operating ecommerce platforms such as Shopify / Shopify Plus (or equivalent headless solutions), including platform selection, implementation and optimization
- Proven success in leading high performing teams and coaching Product Owners/Managers of different experience levels
- Proven success in working with different stakeholder groups and balancing between short term and long term business goals
- Strong ability to plan and achieve clear product goals, showing a history of successful results
- Good at analyzing data and making smart business decisions to prioritize effectively
- Skilled in using Content Management systems, especially familiar with Sitecore, AEM, Contentful, Kontent.ai or similar
- Experience working in an Agile/Scrum development process
- Effective communication and stakeholder management skills
- A low-ego and open-minded driver of business who cares deeply about their people. A natural problem solver
- Intellectually curious, player coach with a drive towards the end user
Working environment: Hybrid - working from the office 4 days per week.
Head of Websites Product in London employer: UNAVAILABLE
As a leading innovator in the FMCG sector, we pride ourselves on fostering a dynamic work culture that encourages creativity and collaboration. Our Lowestoft location offers a vibrant community with access to professional development opportunities, ensuring that our employees can grow their skills while contributing to meaningful product advancements that resonate with consumers. Join us to be part of a team that values innovation and supports your career journey.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Websites Product in London
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like UNAVAILABLE!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at UNAVAILABLE would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at UNAVAILABLE through your school's career services!
We think you need these skills to ace Head of Websites Product in London
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Head of Websites Product, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Head of Websites Product position at UNAVAILABLE. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at UNAVAILABLE
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
