At a Glance
- Tasks: Lead social media programmes for iconic global brands and engage communities creatively.
- Company: Starcom, a global leader in communications planning and media with a supportive culture.
- Benefits: Pension, private medical cover, reflection days, and inclusive policies.
- Other info: Join a diverse team committed to inclusivity and personal growth.
- Why this job: Make a real impact on how brands connect with culture and communities worldwide.
- Qualifications: Experience in managing social media for high-profile brands and strong data insight skills.
The predicted salary is between 40000 - 50000 € per year.
Company Description: With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our ‘Power of One’ business model, with teams that span multiple disciplines across clients such as Aldi, P&G, Primark, Samsung, Stellantis, and Visa.
We place a huge focus on our People, and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential, and we encourage everyone to make “Brave Plays” in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign’s Best Places to Work for five years in a row, Media Week's Agency of the Year 2025 and one of the Sunday Times Best Places to Work 2025.
We are hiring a Social Media and Community Manager to help shape culture at scale for some of the world’s most recognisable brands. This role sits at the intersection of creativity, community and data — turning insight into social experiences people genuinely want to engage with. Working across global markets, you’ll bring clarity, consistency and creative energy to always-on social ecosystems. If you care deeply about how brands show up in culture, this is a chance to make real impact.
Job Description
What will you be doing?
- Owning the end-to-end delivery of always-on social media programmes for iconic global brands
- Managing content publishing, community engagement and moderation across multiple platforms
- Partnering with creative, strategy and client teams to ensure ideas are built for social impact
- Using cultural insight, trends and performance data to shape content decisions and recommendations
- Leading community management both on- and off-handle to build meaningful brand relationships
- Producing clear, insightful reporting that turns metrics into actionable learnings
- Building trusted, collaborative relationships with clients, agency partners and internal teams
Qualifications
What are we looking for?
- Experience managing social media and community programmes for high-profile or complex brands
- Strong understanding of major social platforms and how communities behave within them
- Confidence using data and insight to inform creative and strategic decisions
- A thoughtful, organised approach to project management and stakeholder communication
- Comfort working across markets and time zones in a global role
- Clear, inclusive communication skills and a collaborative mindset
- Curiosity about culture, creativity and how brands show up in people’s lives
Additional Information
Starcom offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You’ll also have access to a range of additional initiatives.
Publicis Groupe works primarily from the office or our clients' office four days per week. At Starcom, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.
We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We’ll work with you to ensure the process works for you. Sharing this information will never impact your application.
Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.
Global Community Manager in London employer: UNAVAILABLE
Starcom is an exceptional employer that prioritises its people, fostering a vibrant and inclusive work culture where creativity and collaboration thrive. With a strong commitment to employee growth through innovative D&I and L&D programmes, we empower our team to make impactful contributions while enjoying a range of benefits including enhanced parental leave and reflection days. Our recognition as one of Campaign’s Best Places to Work for five consecutive years reflects our dedication to creating a supportive environment for all employees.
StudySmarter Expert Advice🤫
We think this is how you could land Global Community Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and engage on social media. Building connections can open doors that a CV just can't.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for community management shine through. Be authentic and share your ideas on how you can make an impact.
✨Tip Number 3
Do your homework! Research the company culture and their recent campaigns. This will help you tailor your conversations and show that you're genuinely interested in their work.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our awesome team at Starcom.
We think you need these skills to ace Global Community Manager in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for social media and community management shine through. We want to see how much you care about brands and culture, so share your personal experiences and insights that connect with our mission.
Tailor Your Application:Make sure to customise your application for the Global Community Manager role. Highlight your relevant experience managing social media programmes and how you've used data to inform your decisions. This shows us you're serious about the position and understand what we’re looking for.
Be Clear and Concise:We appreciate clarity in communication, so keep your application straightforward and to the point. Use bullet points where necessary to make it easy for us to read and understand your key achievements and skills.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find all the info you need about our inclusive benefits and company culture there.
How to prepare for a job interview at UNAVAILABLE
✨Know Your Platforms
Make sure you have a solid understanding of the major social media platforms and how communities interact within them. Research recent trends and case studies related to community management for high-profile brands, as this will show your passion and knowledge during the interview.
✨Showcase Your Data Skills
Be prepared to discuss how you've used data and insights to inform your creative decisions in past roles. Bring examples of reports or metrics you've produced that turned data into actionable strategies, as this aligns perfectly with the role's focus on using performance data.
✨Emphasise Collaboration
Highlight your experience working with cross-functional teams, especially in a global context. Share specific examples of how you've built relationships with clients and internal teams, showcasing your inclusive communication skills and collaborative mindset.
✨Cultural Curiosity is Key
Demonstrate your curiosity about culture and creativity by discussing recent campaigns or social movements that resonate with you. This will not only show your interest in how brands engage with people but also align with Starcom's values of making 'Brave Plays' in their approach.
