Full Time Client Advisor F/M – Harrods in London
Full Time Client Advisor F/M – Harrods

Full Time Client Advisor F/M – Harrods in London

London Full-Time 30000 - 40000 £ / year (est.) No home office possible
UNAVAILABLE

At a Glance

  • Tasks: Deliver exceptional client service and build lasting relationships in a luxury retail environment.
  • Company: Join the prestigious Moncler team at Harrods, a leader in luxury fashion.
  • Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
  • Why this job: Be part of a dynamic team and immerse yourself in the world of luxury fashion.
  • Qualifications: Previous sales experience in luxury retail and a passion for client service.
  • Other info: Embrace diversity and thrive in a fast-paced, evolving environment.

The predicted salary is between 30000 - 40000 £ per year.

MONCLER is looking for a full‐time Client Advisor to join our team at London Harrods. Our Client Advisors, with impeccable presentation and a natural elegance, will guide each client across the brand's values and heritage, gaining a strong understanding of the client and their needs, by building a profitable, long‐lasting relationship.

The Client Advisor, in partnership with the team, is responsible for reaching individual results and contributing to the team targets.

Your Impact

  • Provides the best service, taking care of all phases of the selling ceremony: welcoming, understanding customer's needs, providing support while trying the products on, cross‐selling, orienting customers to other departments if necessary;
  • Ensures a unique client experience, creating a long‐lasting relationship, taking care of all phases of the selling ceremony, after sales and clienteling activities, providing a warm and welcoming environment;
  • Achieves excellent selling performances and results;
  • Implements and maintains company's visual standards in store, collaborating with the Visual Merchandising team, ensuring replenishment and stock management;
  • Actively cooperates during preparation and execution of inventories, product replenishment and stock activities;
  • Ensures that company policies, procedures and standards are adhered to at all times;
  • Works with the team effectively and enthusiastically, conveying energy and motivation, whilst being a reliable partner.

Qualifications

  • Previous experience in sales roles; experience in structured fashion luxury/retail companies; experience in Menswear is a plus;
  • Passion for retail, client service and luxury fashion;
  • Excellent understanding of the luxury sector and product sensitivity;
  • Strong communication skills;
  • Willingness to evolve in the organisation;
  • Fluency and sophistication in English, another language is a plus;
  • Digitally aware and open to new ways of working;
  • Ability to work in a fast‐paced, changing environment.

Moncler Group is an equal opportunity employer, which means we do not discriminate on the basis of ethnic origin, skin colour, religion, civil status, age, nationality, ancestry, any form of disability or neurodivergence, medical condition, gender, gender identity or expression, sexual orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Full Time Client Advisor F/M – Harrods in London employer: UNAVAILABLE

Moncler is an exceptional employer, offering a vibrant work culture at the prestigious Harrods location in London. With a strong emphasis on employee growth and development, Moncler provides its Client Advisors with unique opportunities to excel in the luxury retail sector while fostering long-lasting relationships with clients. The company values diversity and inclusivity, ensuring that every team member feels valued and empowered to contribute to the brand's success.
UNAVAILABLE

Contact Detail:

UNAVAILABLE Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Full Time Client Advisor F/M – Harrods in London

Tip Number 1

Get to know the brand inside out! Before your interview, dive deep into Moncler's history, values, and product lines. This will not only impress your interviewers but also help you connect with the luxury fashion vibe they’re all about.

Tip Number 2

Practice your people skills! As a Client Advisor, you'll be all about building relationships. Role-play with a friend or family member to nail down how you’d approach welcoming customers and understanding their needs.

Tip Number 3

Show off your passion for retail! During interviews, share stories that highlight your love for client service and luxury fashion. Let them see your enthusiasm – it’s contagious and exactly what they’re looking for!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.

We think you need these skills to ace Full Time Client Advisor F/M – Harrods in London

Client Service
Sales Skills
Luxury Fashion Knowledge
Communication Skills
Relationship Building
Visual Merchandising
Stock Management
Team Collaboration
Adaptability
Fluency in English
Digital Awareness
Problem-Solving Skills
Passion for Retail

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your love for luxury fashion and client service shine through. We want to see that you’re genuinely excited about the role and the brand!

Tailor Your CV: Make sure your CV is tailored to highlight your previous sales experience, especially in luxury retail. We’re looking for specific examples that demonstrate your skills and achievements in similar roles.

Craft a Personal Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the Client Advisor position. Share your story, your understanding of our brand values, and how you can contribute to creating memorable client experiences.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re tech-savvy and ready to embrace new ways of working!

How to prepare for a job interview at UNAVAILABLE

Know the Brand Inside Out

Before your interview, dive deep into Moncler's history, values, and product lines. Understanding their luxury positioning and what sets them apart will help you connect with the brand during your conversation.

Showcase Your Sales Skills

Prepare to discuss specific examples from your previous sales roles. Highlight how you've successfully built relationships with clients and achieved targets, especially in a luxury retail environment. This will demonstrate your fit for the Client Advisor role.

Practice Your Communication

Strong communication is key in this role. Practise articulating your thoughts clearly and confidently. Consider role-playing common client scenarios to showcase your ability to understand and meet customer needs effectively.

Dress the Part

Since you're applying for a luxury fashion position, make sure your outfit reflects the brand's elegance. Dressing appropriately not only shows respect for the company but also gives you the confidence to shine during the interview.

Full Time Client Advisor F/M – Harrods in London
UNAVAILABLE
Location: London

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