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- Tasks: Lead AI adoption and customer enablement initiatives across international markets.
- Company: Join Aptean, a dynamic SaaS company focused on AI solutions.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Make a real impact by driving AI value and customer success.
- Qualifications: Experience in B2B SaaS, strong presentation skills, and a collaborative mindset.
- Other info: Be part of a diverse team that values innovation and inclusion.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Aptean is seeking a high-impact AI Solution Adoption & Customer Enablement leader to accelerate the successful rollout of Aptean’s AI capabilities across the international region. This role will drive customer awareness, sales readiness, and adoption outcomes, ensuring our AI value proposition is clearly articulated, confidently positioned, and consistently demonstrated across the customer lifecycle.
Working closely with Sales Leadership, Product Management, Marketing, and Customer Success, this role will be responsible for enabling field teams with compelling messaging, assets, and customer-facing programs that convert curiosity into pipeline, and pipeline into adoption and expansion.
Key Responsibilities- AI Go-To-Market Enablement (Sales Readiness)
- Equip sales teams with clear, repeatable messaging for Aptean AI capabilities (GenAI, assistants, automation, predictive insights).
- Create and maintain enablement content: pitch decks, talk tracks, discovery guides, demo scripts, objection handling, competitive positioning.
- Run regular enablement sessions for Account Managers, pre-sales, and leadership.
- Customer Awareness & Value Storytelling
- Lead customer-facing awareness programs: webinars, roadshows, executive briefings, “AI in Action” sessions.
- Translate AI capabilities into industry-specific business outcomes and measurable value.
- Develop use-case libraries and customer success stories aligned to International priorities.
- Adoption & Expansion Acceleration
- Partner with Customer Success and Professional Services to drive AI adoption programs post-sale.
- Identify adoption blockers and coordinate internal actions to remove friction.
- Support renewal and expansion motions by showcasing AI value delivered.
- Cross-Functional Execution & Feedback Loop
- Act as the “voice of the customer” back into Product teams to influence roadmap priorities and packaging.
- Align with Marketing on campaigns that build awareness and generate demand.
- Partner with pre-sales/solution consulting to ensure AI demos reflect real customer value and use cases.
- Executive Engagement & Internal Leadership
- Support strategic opportunities with executive-ready materials and customer presentations.
- Provide regular reporting on adoption progress, market feedback, and field effectiveness.
- Be a visible AI champion across the International organisation.
- Increased AI-influenced Add-on pipeline and opportunity conversion rates.
- Increased AI-influenced X-Sell pipeline and opportunity conversion rates.
- Increased AI-influenced AIaaS pipeline and opportunity conversion rates.
- Increased SaaS conversion pipeline and opportunity conversion rates.
- Improved sales confidence and consistency in AI messaging (enablement completion + feedback scores).
- Higher AI feature adoption across existing customer base.
- Increased AI-related upsell/cross-sell revenue contribution.
- Growth in customer awareness engagement (webinars, workshops, briefings attended).
- Stronger customer proof points and references.
- Strong background in B2B SaaS / enterprise software enablement, product marketing, or GTM adoption.
- Comfortable presenting to customers, executives, and internal sales teams.
- Able to translate technical concepts into clear commercial outcomes.
- Experience building repeatable programs (not one-off activity).
- Highly collaborative, energetic, and execution-focused.
- AI/automation familiarity (GenAI positioning, AI assistants, analytics, workflow automation).
- Strong storytelling, enablement, and customer engagement skills.
- Sales process understanding (discovery → value case → demo → close → adoption).
- Strong stakeholder management across Sales, Product, Marketing, CS.
- International / multi-region experience preferred.
- Reports to: VP Sales (International).
- Key partners: Product, Marketing, Solution Consulting, Customer Success, Professional Services, RevOps.
If you’re passionate about sales, thrive in a fast-paced environment, and are excited about the opportunity to drive growth within the SaaS software sector, we want to hear from you! Apply now to join our team at Aptean.
Aptean is committed to fostering a corporate culture where diversity, equity, and inclusion are central. “At Aptean, the diversity of our employees is our greatest strength. By embracing and understanding our differences, we maximize the success of our customers, our teams, and our company.” – TVN Reddy
Head of AI Customer Value & Adoption (International) employer: UNAVAILABLE
Contact Detail:
UNAVAILABLE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of AI Customer Value & Adoption (International)
✨Tip Number 1
Get your networking game on! Connect with folks in the industry, especially those at Aptean. LinkedIn is a goldmine for this – drop them a message, engage with their posts, and show genuine interest in what they do.
✨Tip Number 2
Prepare for interviews like a pro! Research Aptean’s AI capabilities and think about how you can contribute to their goals. Be ready to share your own success stories that align with their needs – it’s all about showing how you can drive value.
✨Tip Number 3
Practice your storytelling skills! You’ll need to translate complex AI concepts into relatable business outcomes. Think of examples from your past experiences that demonstrate your ability to make tech accessible and valuable for customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to dive into the exciting world of AI at Aptean.
We think you need these skills to ace Head of AI Customer Value & Adoption (International)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Head of AI Customer Value & Adoption role. Highlight your experience in B2B SaaS and how it aligns with Aptean's goals. We want to see how you can drive customer awareness and adoption!
Showcase Your Storytelling Skills: Since this role involves translating AI capabilities into business outcomes, don’t shy away from sharing examples of how you've effectively communicated complex ideas in the past. We love a good story that demonstrates your impact!
Highlight Collaboration Experience: This position requires working closely with various teams. Share instances where you've successfully collaborated across departments to achieve a common goal. We value teamwork and want to see how you can fit into our culture!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team at Aptean!
How to prepare for a job interview at UNAVAILABLE
✨Know Your AI Stuff
Make sure you brush up on the latest trends in AI, especially those relevant to Aptean's offerings like GenAI and automation. Be ready to discuss how these technologies can drive customer value and adoption, as this will show your understanding of the role.
✨Craft Your Value Story
Prepare to articulate how you would translate AI capabilities into measurable business outcomes. Think about specific examples or case studies that demonstrate your ability to create compelling narratives around AI solutions.
✨Engage with Cross-Functional Teams
Since this role involves collaboration with various teams, be prepared to discuss your experience working with sales, marketing, and product management. Highlight any successful projects where you’ve facilitated communication and alignment across departments.
✨Showcase Your Presentation Skills
As you'll be presenting to customers and executives, practice your presentation skills. Prepare a mock pitch for an AI solution, focusing on clarity and engagement. This will help you demonstrate your comfort level in front of an audience during the interview.