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For Companies At a Glance
- Tasks: Deliver exceptional client experiences and build lasting relationships in luxury retail.
- Company: Join the prestigious Moncler team at Harrods, a leader in luxury fashion.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
- Why this job: Be part of a dynamic team and immerse yourself in the world of luxury fashion.
- Qualifications: Sales experience in luxury retail and a passion for client service.
- Other info: Embrace diversity and thrive in a fast-paced, evolving environment.
The predicted salary is between 30000 - 40000 £ per year.
MONCLER is looking for a full‑time Client Advisor to join our team at London Harrods. Our Client Advisors, with impeccable presentation and a natural elegance, will guide each client across the brand’s values and heritage, gaining a strong understanding of the client and their needs, by building a profitable, long‑lasting relationship. The Client Advisor, in partnership with the team, is responsible for reaching individual results and contributing to the team targets.
Your Impact
- Provides the best service, taking care of all phases of the selling ceremony: welcoming, understanding customer’s needs, providing support while trying the products on, cross‑selling, orienting customers to other departments if necessary;
- Ensures a unique client experience, creating a long‑lasting relationship, taking care of all phases of the selling ceremony, after sales and clienteling activities, providing a warm and welcoming environment;
- Achieves excellent selling performances and results;
- Implements and maintains company’s visual standards in store, collaborating with the Visual Merchandising team, ensuring replenishment and stock management;
- Actively cooperates during preparation and execution of inventories, product replenishment and stock activities;
- Ensures that company policies, procedures and standards are adhered to at all times;
- Works with the team effectively and enthusiastically, conveying energy and motivation, whilst being a reliable partner.
Qualifications Requirements:
- Previous experience in sales roles; experience in structured fashion luxury/retail companies; experience in Menswear is a plus;
- Passion for retail, client service and luxury fashion;
- Excellent understanding of the luxury sector and product sensitivity;
- Strong communication skills;
- Willingness to evolve in the organisation;
- Fluency & sophistication in English, another language is a plus;
- Digitally aware and open to new ways of working;
- Ability to work in a fast‑paced, changing environment.
Moncler Group is an equal opportunity employer, which means we do not discriminate on the basis of ethnic origin, skin colour, religion, civil status, age, nationality, ancestry, any form of disability or neurodivergence, medical condition, gender, gender identity or expression, sexual orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Full Time Client Advisor F/M – Harrods employer: UNAVAILABLE
Contact Detail:
UNAVAILABLE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time Client Advisor F/M – Harrods
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Moncler's history, values, and product lines. This will not only impress your interviewers but also help you connect with the brand's ethos.
✨Tip Number 2
Practice your people skills! As a Client Advisor, you'll be all about building relationships. Role-play with a friend or family member to get comfortable with welcoming clients and understanding their needs.
✨Tip Number 3
Show off your passion for luxury fashion! During your interview, share your experiences and what excites you about working in retail. Let your enthusiasm shine through – it’s contagious!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Full Time Client Advisor F/M – Harrods
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for luxury fashion and client service right from the start. Share your experiences that highlight your love for retail and how you connect with customers.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Client Advisor role. Highlight any previous sales roles, especially in luxury or structured environments, to catch our eye!
Craft a Personal Cover Letter: Use your cover letter to tell us why you want to join Moncler at Harrods. Be genuine and express how you can contribute to creating unique client experiences and building lasting relationships.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at UNAVAILABLE
✨Know Your Brand Inside Out
Before the interview, dive deep into Moncler's history, values, and product lines. Understanding the brand's heritage will help you connect with the interviewers and demonstrate your passion for luxury fashion.
✨Showcase Your Sales Skills
Prepare specific examples from your previous sales roles that highlight your ability to build relationships and achieve targets. Think about times when you went above and beyond for a client, as this aligns perfectly with the Client Advisor role.
✨Dress to Impress
As a potential Client Advisor, your presentation matters. Dress in a way that reflects the luxury brand's aesthetic while also being comfortable. This shows that you understand the importance of style in the retail environment.
✨Practice Active Listening
During the interview, focus on listening carefully to the questions asked. This will not only help you provide relevant answers but also demonstrate your strong communication skills and ability to understand client needs, which is crucial for the role.