Delegate Sales Executive - HMC

Overview

Reporting To: Marketing Director

Department: Delegate Sales

Salary: £28,000-£30,000 + Commission

Location: Twickenham

Portfolio: Awards, Conferences on one of Haymarket's leading Brands.

What’s this role actually about?

This is a fast‑paced, phone‑based role where you will be the front line for multiple flagship brands. You’ll be pitching directly to senior professionals across different industry sectors. Because you’ll look after a brilliant mix of event formats, you won't just be selling standard conference tickets—you'll be selling places at prestigious industry dinners and spotting clever upsell opportunities (like VIP packages or multi‑event passes) to maximise revenue. You will work closely with our Delegate Sales Manager, Delegate Sales Executives and Marketing team, sharing feedback from your calls and collaborating to ensure every event is a sell‑out success.

Responsibilities

What you’ll be doing day-to-day:

• Hitting the phones & smashing targets: This is a proactive sales role. You’ll be on the phone daily, reaching out to past attendees and fresh leads to hit your weekly and monthly registration goals.
• Managing a multi‑brand portfolio: You’ll switch gears easily between different industries and event formats, from securing day delegates for standalone conferences to closing high‑value table and ticket sales for evening industry award dinners.
• Spotting upsell opportunities: You’ll listen closely to clients to find ways to add value, whether that’s upselling them to a VIP pass, securing extra seats at a dinner table, or booking them onto other events in our portfolio.
• Building industry relationships: You’ll talk confidently to professionals across various business sectors, representing our brands with passion and professionalism.
• CRM & pipeline management: You’ll keep our database clean and up to date, accurately tracking your leads, pipeline, and sales conversions so the team always knows how each event is tracking.

Skills / Experience / Knowledge / Minimum Criteria

Who you are:

• You love the buzz of sales: You are target-driven, resilient, and genuinely enjoy picking up the phone, building rapport, and closing deals.
• You have a bit of experience under your belt: You have 1–2 years of experience in B2B delegate sales, telemarketing, or a fast-paced commercial environment (event sales experience is a massive plus, but attitude is everything).
• You’re quick on your feet: You can spot an upsell opportunity from a mile away and know how to naturally guide a conversation toward a bigger commercial deal.
• You’re a natural communicator: You are confident, articulate, and comfortable speaking to people of all levels.
• You’re a team player: You love working collaboratively, sharing what’s working on the phones with the wider team, and celebrating each other's wins.

Benefits

• We are a Disability Confident employer and offer guaranteed interviews to all disabled applicants who meet the above minimum criteria.
• 25 days holiday per year excluding bank holidays (increasing 1 day per year of service up to 30 days)
• Work from anywhere in the world for up to 3 weeks of the year with our ‘Work from Anywhere’ days
• Flexible working hours (core hours from 10-3) allowing you the flexibility to adapt your work schedule to your personal commitments
• Generous contributory pension scheme
• Health Cash Plans: With our health cash plans, you can access a range of healthcare benefits, including coverage for medical expenses, dental care, optical services, and more

Equal Opportunities

As an equal opportunities employer, we are committed to ensuring all candidates have the same opportunity to succeed, regardless of sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, or disability. In line with our dedication to fairness and transparency, we are also proud to be a We Show the Salary employer, pledging to always include pay details on our job adverts.