At a Glance
- Tasks: Lead and develop a team of Technical Account Managers in the red meat industry.
- Company: Join Dunbia, a fast-moving red meat manufacturer with a commitment to excellence.
- Benefits: Enjoy 31 days annual leave and a supportive work environment.
- Other info: Collaborate with cross-functional teams and stay updated on industry advancements.
- Why this job: Make a real impact by delivering innovative solutions and exceptional service to clients.
- Qualifications: Experience in customer relationship management and strong communication skills required.
The predicted salary is between 40000 - 50000 € per year.
We are looking for a committed, dedicated and experienced Senior Technical Account Manager to join our team at Dunbia, Cross Hands. This management position offers a unique chance to work as part of a fast-moving red meat manufacturer. You will work side by side with experienced Technical Account Managers and have a direct report, overseeing, developing and leading their development within the industry. You will collaborate with production, sales, and quality assurance teams to deliver exceptional service and innovative solutions to our clients.
Responsibilities
- Assist and develop Technical Account Managers in managing our customers, their accounts and understanding their operational needs.
- Ensure consistently high standards are met throughout supply and processing.
- Lead client onboarding from initial product setup, explaining processing technologies, and delivering tailored training relevant to industry requirements.
- Address quickly and efficiently client queries, troubleshoot technical issues related to red meat products, processing equipment, safety, and compliance, keeping the Site Technical Manager up to date on complex cases.
- Manage account reviews, compiling weekly and monthly data on production performance, product quality, compliance metrics, and customer feedback.
- Maintain detailed records of client interactions, product issues and resolutions.
- Work effectively with cross-departmental teams, collaborating with Sales, Product Development, Engineering, and Quality Assurance teams to provide meat industry-specific solutions and ensure client satisfaction.
- Take initiative and stay informed about advancements in meat processing technologies, industry regulations, food safety improvements, animal welfare standards, and trends in the red meat sector.
Qualifications
- Customer relationship management in the red meat supply chain.
- Exceptional communication and interpersonal skills, with a customer-focused approach.
- Broad range of problem-solving skills and an ability to take initiative when faced with industry-specific challenges.
- Able to work independently and collaboratively with cross-functional teams.
- Strong organisational skills and attention to detail, specifically in compliance and quality assurance matters.
- Previous experience in a customer-facing or technical role within the food sector is essential.
- Bachelor’s degree in Food Science, Animal Science, Business, Meat Technology, or a related field is desirable, but not necessary.
Monday – Friday 8.30am-5pm on site 31 days annual leave
Senior Technical Account Manager in Cross Hands employer: UNAVAILABLE
Dunbia is an exceptional employer, offering a dynamic work environment in Cross Hands where innovation meets tradition in the red meat industry. As a Senior Technical Account Manager, you will benefit from a supportive culture that prioritises employee development and collaboration across departments, ensuring you have the tools and resources to excel in your role. With 31 days of annual leave and a commitment to maintaining high standards in quality and compliance, Dunbia provides a rewarding career path for those passionate about making a difference in the food sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Technical Account Manager in Cross Hands
✨Tip Number 1
Network like a pro! Reach out to your connections in the food sector, especially those in the red meat industry. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching Dunbia and their operations. Understand their products and challenges in the red meat supply chain. This will help you showcase your knowledge and passion during the interview.
✨Tip Number 3
Practice your problem-solving skills! Think of examples from your past experiences where you tackled technical issues or improved customer satisfaction. Be ready to share these stories in your interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Senior Technical Account Manager in Cross Hands
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Technical Account Manager. Highlight your experience in customer relationship management and any relevant technical skills that align with the red meat supply chain.
Craft a Compelling Cover Letter:Use your cover letter to showcase your passion for the industry and how your background makes you a perfect fit. Mention specific experiences where you've successfully managed client accounts or led teams, as this will resonate with us.
Showcase Problem-Solving Skills:In your application, don’t shy away from sharing examples of how you've tackled challenges in previous roles. We love candidates who can demonstrate initiative and creativity when faced with industry-specific issues.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at UNAVAILABLE
✨Know Your Stuff
Make sure you brush up on your knowledge of the red meat industry, including processing technologies and compliance standards. Familiarise yourself with Dunbia's operations and be ready to discuss how your experience aligns with their needs.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in previous roles. Highlight your ability to troubleshoot and resolve client queries efficiently, as this is crucial for a Senior Technical Account Manager.
✨Demonstrate Team Collaboration
Be ready to talk about your experience working with cross-functional teams. Share specific instances where you've collaborated with sales, production, or quality assurance to deliver solutions that benefited clients.
✨Ask Insightful Questions
Prepare thoughtful questions about Dunbia's approach to client onboarding and how they maintain high standards in production. This shows your genuine interest in the role and helps you understand their expectations better.
