At a Glance
- Tasks: Lead client success and team growth while driving innovative marketing strategies.
- Company: Join Epsilon, a leader in digital marketing and technology.
- Benefits: Competitive pay, great perks, hybrid work, and career advancement opportunities.
- Other info: Work in a vibrant office at the iconic Television Centre, White City.
- Why this job: Make a real impact in a dynamic environment at the forefront of digital marketing.
- Qualifications: Strong skills in digital marketing, project management, and team leadership.
The predicted salary is between 60000 - 80000 € per year.
As a Client Engagement Director at Epsilon, you will be the driving force behind leading the success and growth of our clients, whilst also championing your own team. As a member of senior leadership, you will collaborate with many other leaders in the business to implement process improvements that increase efficiency and drive continuous business growth. You will also be responsible for crafting team culture. You’ll lead the development of client strategies and strive to become their best partner. Use Epsilon’s advanced online marketing and MarTech solutions to develop measurable value and encourage client retention and growth. You’ll lead, mentor and coach a team, ensuring they reach their full potential while contributing to client success. The role is highly collaborative, working with various internal and external stakeholders to integrate and deliver objective-based solutions.
Responsibilities
You’ll have significant opportunities for career growth, including the potential for upward mobility within Epsilon and Publicis Groupe. This role will hone your leadership, digital marketing, commercial and strategic thinking skills, making you a key player in driving Epsilon’s success in the European market. This role is perfect for someone eager to join a dynamic, growing business at the forefront of digital marketing and technology. It offers ample chances to create a significant impact.
Qualifications
Who You Are
- Strong organisational, time management, and communication skills.
- Expertise in digital marketing, MarTech, and project management.
- Ability to tell a compelling story utilising data.
- Develop and lead a high-performing team, driving both client and employee success.
- Strong commercial foresight with the ability to identify growth opportunities and drive profitability.
- Validated experience owning senior client relationships, acting as the primary strategic and commercial lead.
Why you might stand out from other talent:
- Passion for big data, technology, and solving complex problems.
- A consultative approach to client management and strategy development.
- Experience in leading cross-functional teams and driving innovative solutions.
- A proactive outlook focused on process improvement and automation.
- A growth mindset, always seeking to learn, adapt, and improve in a fast-evolving industry.
We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. Because You Matter We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and parental, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.
Client Engagement Director, Client Services employer: UNAVAILABLE
Epsilon is an exceptional employer that prioritises employee growth and development, offering significant career advancement opportunities within a dynamic and innovative environment. Located in the iconic Television Centre, White City, our hybrid working model fosters a collaborative culture where creativity thrives, and employees are rewarded with competitive compensation and a comprehensive benefits package. Join us to make a meaningful impact in the digital marketing landscape while being part of a diverse and inclusive team that values every individual's contribution.
StudySmarter Expert Advice🤫
We think this is how you could land Client Engagement Director, Client Services
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on platforms like LinkedIn. The more people know you’re looking for a role, the better your chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how you can contribute to their success. Tailor your responses to show how your skills align with their needs – it’s all about making that connection!
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've driven client success or led teams in the past. This will help you stand out and demonstrate your expertise in digital marketing and client engagement.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining us at Epsilon. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Client Engagement Director, Client Services
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Engagement Director role. Highlight your experience in digital marketing and team leadership, and show us how you can drive client success at Epsilon.
Showcase Your Storytelling Skills:We love a good story! Use data to illustrate your past successes and how you've made an impact in previous roles. This will help us see your strategic thinking and commercial foresight in action.
Be Authentic:Let your personality shine through in your application. We’re looking for someone who’s not just qualified but also a great fit for our culture. Share your passion for technology and problem-solving!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Epsilon.
How to prepare for a job interview at UNAVAILABLE
✨Know Your Client Engagement Strategies
Before the interview, brush up on your knowledge of client engagement strategies. Be ready to discuss how you’ve successfully developed and implemented these strategies in the past, especially in digital marketing and MarTech. This will show that you understand the role's core responsibilities.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading and mentoring teams. Think about specific situations where you drove team success or improved performance. This will demonstrate your capability to lead a high-performing team, which is crucial for this role.
✨Be Data-Driven
Since the role involves telling compelling stories using data, come prepared with examples of how you've used data to drive client success. Discuss any metrics or KPIs you’ve improved through your strategies, as this will resonate well with the interviewers.
✨Emphasise Your Growth Mindset
Epsilon values a proactive outlook and a growth mindset. Share instances where you’ve adapted to changes or sought out learning opportunities in your career. This will align with their focus on continuous improvement and innovation.
