Senior Director Product Management Consumer Products in City of London

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity.

As a Director, Product Management Consumer Products at Publicis Sapient, you will act as your clients’ trusted advisor in leading the overall business solution, vision, strategy, roadmap, and prioritization for a specific digital product, or products, within an engagement. You will collaborate with clients within the Consumer Products industry undertaking major Digital Business Transformation (DBT) engagements to understand their business, end-customer needs, and then constantly deliver value with fast increment cycles.

Responsibilities

• Partner with client(s), strategists, experience leads, and enterprise architects, to frame business goals and value streams from which we can shape solution propositions that provide transformative business outcomes and customer experience.
• Develop large solution vision that aligns with the product vision, strategy, and industry compliance, by keeping the customer at the center of everything we do while using design thinking tools.
• Represent the client while facilitating solution workshops with cross functional leaders where you identify new solutions, organization business needs, and solution options.
• Develop solution hypotheses iteratively based on user research, and industry and market trend analysis.
• Translate solution vision into a product vision/roadmap containing well-defined, prioritized features that will realize the solution and value.
• Validate and present the business case to the C–level executives and lead business reviews to ensure the team prioritizes the right features.
• Serve as a voice of the customer among the cross-functional team, always understanding and representing the customer needs.
• Establish objective goals for the product with success and acceptance criteria using meaningful metrics, KPIs, and quantifiable business outcomes.
• Masterfully apply Lean Agile practices and frameworks.
• Collaborate with product managers, other solution managers, and cross-functional capability managers to ensure all product teams are aligned towards the same program increment (PI) objectives.
• Collaborate with enterprise architects to envision and prioritize capability enablers.
• Represent industry best practice and market trends to assist the client in maintaining competitive advantage.
• Build and maintain a trusting relationship with the client, teams, and vendors; develop influence without authority.
• Inspire, lead, and mentor a high-performing team of Product Analysts to continually facilitate improvements in developing and enhancing best-in-class digital products and services.

Qualifications

• Extensive experience and profound knowledge in the B2C and B2B consumer goods environment, from a comparable position in a consulting firm or in-house teams of leading consumer goods manufacturers.
• Deeply rooted in Agile, Lean, and continuous delivery principles that maximize flow of value with a passion to extend this understanding throughout the organization.
• Demonstrated success creating large solutions, digital products vision, strategy, experience, and services - from capability identification, ideation to launch, including engineering and operational quality.
• Experience working with a multi-disciplinary team on customer-focused products and services.
• Proven ability in collaborating and leading Program Increment (PI) cycles.
• Proven ability to prioritize multiple demands and obtain buy-in from stakeholders.
• Practice in workshop facilitation to cultivate ideation.
• Ability to define financials, ROI, KPIs, and forecasts, with success leveraging data to make decisions about product feature increments.
• Proven track record of working with senior client stakeholder and diverse teams as a servant leader and steward of economic and customer value.
• Mastery in leading change and inspiring others to change behaviours.
• Influencer in continuous learning and innovation.
• Deep knowledge of the key success factors, latest trends, and business models in the B2C and B2B consumer goods industry.
• Relevant product, program management, or Scrum certifications such as SAFe, PMP, or IPMA.

Additional Information

A successful Director, Product Management at Publicis Sapient combines leadership skills, rooted in customer centricity, with tactical product management skills to drive the client and team in releasing parallel multiple program increments every 10-12 weeks (or applicable frequency at client’s organization).