At a Glance
- Tasks: Manage and administer employee benefits programs across Europe, ensuring compliance and efficiency.
- Company: Join a diverse and inclusive company that values innovation and employee well-being.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and flexible working arrangements.
- Other info: Embrace continuous learning and leverage AI tools for meaningful impact.
- Why this job: Make a real impact by streamlining benefits processes and enhancing employee experiences.
- Qualifications: Experience in benefits administration and knowledge of European regulations required.
The predicted salary is between 40000 - 50000 € per year.
Contract Type: Permanent
Workplace: Hybrid – 2 days in office per week
Hours: 35 hours per week
Reports to: Director, Global Benefits
Travel: Minimal
We are seeking a Benefits Coordinator to manage and administer employee benefits programs across European countries, with some exposure to India. This role ensures employees have access to health, wellness, pensions, and leave programs while maintaining compliance with local statutory regulations and labor laws. This is a hands‑on role responsible for day‑to‑day program administration, compliance, reporting, and process improvement. You will partner closely with the Global Benefits Team, HR, Legal, Finance, and external vendors, leveraging AI and automation tools to improve efficiency, accuracy, and employee experience.
Why You’ll Enjoy This Role
- You enjoy managing complex benefits programs across multiple countries, ensuring accuracy and compliance.
- You understand the difference between statutory and discretionary benefits.
- You thrive in a hands‑on, execution‑focused role and can manage programs independently.
- You are confident navigating multi‑country regulations and partnering with internal teams and external vendors.
- You are motivated to streamline processes, leverage AI, and improve program delivery for employees.
Responsibilities
- Program Administration: Administer benefits programs across EMEA, including health & welfare, wellness, pensions, and leave programs. Handle enrollments, changes, and terminations accurately and in a timely manner. Support implementation, renewals, and ongoing maintenance of benefits programs.
- Compliance & Statutory Support: Ensure programs comply with local statutory regulations, labor laws, and internal policies. Assist with audits, data validation, and compliance reviews. Identify risks or gaps and recommend corrective actions.
- Vendor & Partner Coordination: Serve as the day‑to‑day contact for brokers, insurers, and third‑party administrators. Monitor vendor performance, resolve issues, and support renewals. Ensure smooth program delivery and accurate administration.
- Employee & HR Support: Administer leave programs in line with local regulations and company policy. Guide employees and HR teams on benefits and leave‑related questions. Ensure employees are supported and paid accurately during leave events.
- Data & Reporting: Maintain and validate benefits data in HRIS and with external vendors. Support reporting on participation, costs, and trends. Leverage AI tools to streamline reporting, simplify processes, and enhance program efficiency.
Qualifications
- Experience in benefits administration, with multi‑country experience in Europe (including key markets such as Germany, United Kingdom, France, Italy, Switzerland, Ireland, and the Netherlands).
- Knowledge of statutory benefits, labor regulations, and compliance requirements across multiple European countries.
- Experience managing pensions, wellness programs, and leave processes.
- Ability to work independently and manage multiple priorities.
- Strong analytical, organizational, and problem‑solving skills.
- Excellent communication skills, able to explain complex topics clearly.
- Experience using HRIS and benefits platforms (e.g., SAP, Workday).
Preferred
- Exposure to benefits programs in India, APAC, or the Americas.
- Experience in a multinational organization.
- Familiarity supporting audits, renewals, or large‑scale operations.
Skills & Competencies
- Compliance & Statutory Expertise: Deep knowledge of European benefits regulations; ensures programs meet legal requirements.
- Self‑Starter: Takes ownership and drives outcomes with minimal oversight.
- Operational & Strategic Focus: Balances daily administration with program improvements.
- Global Perspective: Confident in navigating European regulations, with some exposure to India.
- AI & Automation Mindset: Uses technology to streamline processes and improve accuracy.
- Detail‑Oriented: Ensures accuracy across pensions, leave, benefits administration, and compliance processes.
We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results. Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work.
Benefits
- Work‑Life Balance: 25 days annual leave, birthday time off, and volunteering leave.
- Health & Well‑being: Private medical insurance, employee assistance program, enhanced parental leave, and free eye tests.
- Financial Rewards: Group income protection, pension scheme, and exclusive discounts with our bYond card.
- Flexibility & Engagement: Office group activities and support for physical and mental health.
- Recognition: Participate in Flyers, our leading recognition program with financial rewards.
- Hybrid: Typically 2 days per week in the office. We’re open to flexible working arrangements and will consider reasonable adjustments in line with individual needs.
Blackhawk Network is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all backgrounds and will make reasonable adjustments throughout the recruitment process.
Benefits Coordinator employer: UNAVAILABLE
At Blackhawk Network, we pride ourselves on being an exceptional employer, offering a dynamic hybrid work environment that promotes work-life balance and employee well-being. Our commitment to continuous learning and the integration of AI tools empowers our Benefits Coordinator to manage complex programs across Europe while enjoying comprehensive benefits, including generous leave policies and financial rewards. Join us to be part of a diverse and inclusive culture that values your contributions and supports your professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Benefits Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to job opportunities that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its benefits programs. Show them you know your stuff about compliance and employee support – it’ll impress them!
✨Tip Number 3
Practice your answers to common interview questions, especially around managing benefits across different countries. Confidence is key, so get comfortable talking about your experience!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Benefits Coordinator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in benefits administration, especially across European countries. We want to see how your skills align with the specific requirements of the Benefits Coordinator role.
Showcase Your Compliance Knowledge:Since compliance is key in this role, don’t forget to mention any experience you have with statutory regulations and labour laws. We love candidates who can demonstrate their understanding of these areas!
Highlight Your Analytical Skills:We’re looking for someone with strong analytical abilities, so be sure to include examples of how you've used data to improve processes or solve problems in your previous roles. This will really make your application stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at UNAVAILABLE
✨Know Your Benefits Inside Out
Make sure you understand the various employee benefits programs, especially those relevant to the European countries mentioned in the job description. Familiarise yourself with statutory versus discretionary benefits, as well as any specific regulations that apply to the countries you'll be working with.
✨Showcase Your Compliance Knowledge
Be prepared to discuss your experience with compliance and statutory regulations. Think of examples where you've ensured adherence to local laws or improved processes to meet compliance standards. This will demonstrate your ability to navigate the complexities of benefits administration.
✨Highlight Your Analytical Skills
Since the role involves data validation and reporting, come ready to talk about your analytical skills. Share specific instances where you've used data to drive decisions or improve program delivery. Mention any experience with HRIS or benefits platforms like SAP or Workday.
✨Emphasise Your AI and Automation Mindset
The job mentions leveraging AI and automation tools, so be sure to highlight any experience you have in this area. Discuss how you've used technology to streamline processes or enhance efficiency in previous roles, showing that you're forward-thinking and adaptable.
