At a Glance
- Tasks: Manage daily club operations, member check-ins, café service, and ensure cleanliness.
- Company: Carbis Club in beautiful Carbis Bay, Cornwall, offering leisure and spa facilities.
- Benefits: Competitive salary, 28 days holiday, training opportunities, and employee discounts.
- Other info: Flexible shifts with a vibrant work atmosphere and career growth potential.
- Why this job: Join a supportive team in a luxury setting and enhance your customer service skills.
- Qualifications: Experience in hospitality is a plus; strong communication and multitasking skills required.
The predicted salary is between 27500 - 27500 € per year.
About Us
Carbis Club operates the leisure, spa and café facilities at Una St Ives in the picturesque Carbis Bay, Cornwall. We are looking to expand our current team by recruiting for a Club Assistant to help look after our club users.
Role Overview
The Club Assistant will manage day-to-day operations of the club, handling member check‑ins, facility checks, simple café service, payment processing, pool testing and general administrative duties. The role includes early (6.15 am–2.15 pm) and late (12.45 pm–8.45 pm) shifts, with weekend duties on a rota basis.
Responsibilities
- Assist in day‑to‑day operations, including member check‑ins, facility checks, café service, payment processing, pool testing and general administrative duties.
- Set up, serve and clean up in the café.
- Provide excellent customer service by addressing guest inquiries, resolving issues and exceeding expectations.
- Collaborate with team members to uphold cleanliness, organisation and safety standards throughout the club.
Qualifications
- Previous experience in a similar role or environment is beneficial.
- Excellent communication skills and a customer‑focused approach.
- Ability to work effectively in a fast‑paced environment and multitask with attention to detail.
- Strong organisational skills and a proactive attitude toward problem‑solving.
- Self‑starter and proactive.
Benefits
- Competitive salary of £27,500 per annum.
- 28 days paid holiday per year.
- Ongoing training and development opportunities to enhance your skills and career growth.
- Leisure club membership.
- Employee discounts on café and spa services.
- Supportive and inclusive work environment within a luxury hospitality setting.
Leisure Club Assistant employer: Una St Ives
Carbis Club is an exceptional employer, offering a supportive and inclusive work environment in the stunning setting of Carbis Bay, Cornwall. With competitive salaries, generous holiday allowances, and ongoing training opportunities, we prioritise employee growth and well-being while fostering a culture of teamwork and excellence in customer service. Join us to be part of a dedicated team that values your contributions and provides unique benefits like leisure club membership and discounts on our café and spa services.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Club Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Carbis Club and its values. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the role of Club Assistant, especially in customer service and multitasking.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It’s all about making a great first impression, so put in the effort to look your best.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Leisure Club Assistant
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Club Assistant role. Highlight relevant experience and skills that match the job description. We love seeing how your background fits with what we do at Carbis Club!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Una St Ives
✨Know the Club Inside Out
Before your interview, take some time to research Carbis Club and its facilities. Familiarise yourself with their services, especially the café and leisure offerings. This will show your genuine interest in the role and help you answer questions more confidently.
✨Show Off Your Customer Service Skills
Since the role heavily focuses on customer interaction, prepare examples of how you've provided excellent service in the past. Think about specific situations where you resolved issues or exceeded customer expectations, as this will demonstrate your suitability for the position.
✨Be Ready for Practical Questions
Expect questions that assess your ability to handle day-to-day operations, like member check-ins and facility checks. Brush up on any relevant procedures or protocols, and be prepared to discuss how you would manage these tasks efficiently.
✨Highlight Your Team Spirit
Collaboration is key in this role, so be ready to talk about your experience working in a team. Share examples of how you've contributed to a positive work environment and maintained cleanliness and safety standards, as this aligns perfectly with what they’re looking for.
