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For Companies At a Glance
- Tasks: Manage daily club operations, member check-ins, café service, and ensure cleanliness.
- Company: Carbis Club in beautiful Carbis Bay, Cornwall, offering leisure and spa facilities.
- Benefits: Competitive salary, 28 days holiday, training opportunities, and employee discounts.
- Other info: Flexible shifts with a vibrant work atmosphere and growth potential.
- Why this job: Join a supportive team in a luxury setting and enhance your customer service skills.
- Qualifications: Experience in a similar role is a plus; strong communication and multitasking skills required.
The predicted salary is between 27500 - 27500 £ per year.
About Us
Carbis Club operates the leisure, spa and café facilities at Una St Ives in the picturesque Carbis Bay, Cornwall. We are looking to expand our current team by recruiting for a Club Assistant to help look after our club users.
Role Overview
The Club Assistant will manage day-to-day operations of the club, handling member check-ins, facility checks, simple café service, payment processing, pool testing and general administrative duties. The role includes early (6.15 am–2.15 pm) and late (12.45 pm–8.45 pm) shifts, with weekend duties on a rota basis.
Responsibilities
- Assist in day-to-day operations, including member check-ins, facility checks, café service, payment processing, pool testing and general administrative duties.
- Set up, serve and clean up in the café.
- Provide excellent customer service by addressing guest inquiries, resolving issues and exceeding expectations.
- Collaborate with team members to uphold cleanliness, organisation and safety standards throughout the club.
Qualifications
- Previous experience in a similar role or environment is beneficial.
- Excellent communication skills and a customer-focused approach.
- Ability to work effectively in a fast-paced environment and multitask with attention to detail.
- Strong organisational skills and a proactive attitude toward problem-solving.
- Self-starter and proactive.
Benefits
- Competitive salary of £27,500 per annum.
- 28 days paid holiday per year.
- Ongoing training and development opportunities to enhance your skills and career growth.
- Leisure club membership.
- Employee discounts on café and spa services.
- Supportive and inclusive work environment within a luxury hospitality setting.
Leisure Club Assistant in Cornwall employer: Una St Ives
Contact Detail:
Una St Ives Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Club Assistant in Cornwall
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Carbis Club and its values. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the role of a Club Assistant, especially in customer service and multitasking.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It’s all about making a great first impression, so put in the effort to look your best.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Leisure Club Assistant in Cornwall
Some tips for your application 🫡
Show Your Passion: When writing your application, let us see your enthusiasm for the leisure and hospitality industry. Share why you want to be a Club Assistant at Carbis Club and how you can contribute to our vibrant team.
Tailor Your CV: Make sure your CV highlights relevant experience that matches the role. Focus on any previous customer service roles or similar positions, and don’t forget to mention your organisational skills and ability to multitask!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the position without any hiccups!
How to prepare for a job interview at Una St Ives
✨Know the Club Inside Out
Before your interview, take some time to research Carbis Club and its facilities. Familiarise yourself with their services, especially the café and leisure offerings. This will show your genuine interest in the role and help you answer questions more confidently.
✨Show Off Your Customer Service Skills
As a Leisure Club Assistant, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your proactive attitude and ability to handle guest inquiries effectively.
✨Be Ready for Practical Scenarios
Expect to be asked about how you would handle specific situations, like a busy café rush or a member complaint. Think through these scenarios beforehand and outline your approach to problem-solving and multitasking under pressure.
✨Dress the Part
Even though it’s a leisure club, first impressions matter! Dress smartly and appropriately for the interview. This shows that you respect the opportunity and understand the importance of professionalism in a hospitality setting.