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For Companies At a Glance
- Tasks: Lead exciting projects in eCOA/ePRO, ensuring customer success from start to finish.
- Company: Join uMotif, a growing company focused on enhancing clinical trials through innovative technology.
- Benefits: Enjoy unlimited holiday, health insurance, remote work options, and personal development contributions.
- Why this job: Be part of a dynamic team that values exceptional customer experiences and offers growth opportunities.
- Qualifications: Experience in project management within eCOA/ePRO, strong communication skills, and a can-do attitude required.
- Other info: uMotif is committed to diversity and encourages applications from all backgrounds.
The predicted salary is between 44000 - 52000 £ per year.
The Role
Be a part of our exciting growth as we build our Customer Success team in the UK. As an experienced Project Manager, you will be part of our Customer Success team and will lead on all aspects of project management and customer delivery to ensure customer success. You will work closely with internal and external stakeholders, across departments, to ensure customers are delighted throughout the project life cycle. eCOA / ePRO experience is a requirement for this role.
What will you do?
- Lead the planning and implementation of projects to ensure they are delivered in a successful and timely manner from kick-off through to study close.
- Collaborate with customers to exceed their expectations of project outcomes.
- Create both customer configuration specifications from customer protocol and clinical case record forms.
- Ensure the quality of all customer-facing deliverables.
- Manage all project documentation according to defined processes.
- Identify risk areas and determine and implement mitigation actions for the risks identified.
- Determine the appropriate use of resources in accomplishing projects.
- Develop strategies and methodologies for presenting accurate information succinctly.
What you need to succeed
Industry Experience- A demonstrable track record of project management achievements in eCOA/ePRO or EDC industries.
- Extensive clinical trial experience for either medical devices or pharmaceuticals.
- Confidence working within a project management position in a client-facing role, with practical experience of using basic PM tools.
- Excellent facilitation, team leadership, and problem-solving skills are essential.
- Strong relationship building skills with a track record of bringing in repeat business.
- Strong communication and organizational skills, including the ability to synthesize and present information in a compelling manner.
- A “can-do” attitude and a desire to go above and beyond to deliver exceptional customer experiences.
- A proven ability to work in a fast-paced environment.
- Able to develop Gantt Charts/project plans in MS Project.
- Must have proven skills in facilitating and obtaining consensus across multiple functional areas.
- Strong negotiation skills.
- Ability to work well independently or on a team.
- Knowledge of the clinical trial process and an understanding of application design and development processes.
- Experience working within regulated environments, for example, GDPR (General Data Protection Regulation), GCP & HIPAA.
- PMP Certification
- Proven experience of delivering eClinical technology for clinical research.
- Experience in process improvement.
Why uMotif?
- Unlimited paid holiday allowance after probation
- Contributory Pension
- Health Insurance via Vitality
- Remote working
- Home office allowance
- WFH expense contribution
- Training and personal development contribution
uMotif is an equal opportunity employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Senior Project Manager - eCOA / ePRO (£55k-£65k plus benefits) employer: uMotif
Contact Detail:
uMotif Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Project Manager - eCOA / ePRO (£55k-£65k plus benefits)
✨Tip Number 1
Familiarise yourself with the eCOA/ePRO landscape. Understanding the latest trends and technologies in electronic Clinical Outcome Assessments will not only boost your confidence but also demonstrate your commitment to the field during discussions.
✨Tip Number 2
Network with professionals in the clinical trial industry. Attend relevant webinars or local meetups to connect with others who have experience in eCOA/ePRO. This can lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss specific project management methodologies you’ve used in past roles. Be ready to share examples of how you've successfully led projects, particularly in client-facing situations, as this will highlight your suitability for the role.
✨Tip Number 4
Showcase your problem-solving skills by preparing scenarios where you identified risks and implemented effective mitigation strategies. This will illustrate your proactive approach and ability to handle challenges in a fast-paced environment.
We think you need these skills to ace Senior Project Manager - eCOA / ePRO (£55k-£65k plus benefits)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your project management experience specifically in eCOA/ePRO or EDC industries. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your achievements in project management and your ability to exceed customer expectations. Mention specific examples of successful projects you've led and how they relate to the role.
Highlight Relevant Skills: In your application, emphasise your strong communication, organisational, and problem-solving skills. Provide examples of how you've built relationships with clients and delivered exceptional customer experiences.
Showcase Technical Knowledge: Include any relevant knowledge of clinical trial processes and application design. If you have experience with regulations like GDPR, GCP, or HIPAA, make sure to mention it as it aligns with the company's needs.
How to prepare for a job interview at uMotif
✨Showcase Your eCOA/ePRO Experience
Make sure to highlight your specific experience with eCOA and ePRO during the interview. Prepare examples of past projects where you successfully managed these technologies, as this is a key requirement for the role.
✨Demonstrate Strong Communication Skills
Since the role involves collaboration with various stakeholders, practice articulating your thoughts clearly and concisely. Be ready to discuss how you've effectively communicated project updates and managed expectations in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and risk management skills. Think of scenarios from your past experiences where you identified risks and implemented successful mitigation strategies.
✨Familiarise Yourself with Project Management Tools
Brush up on your knowledge of project management tools, especially MS Project. Be prepared to discuss how you've used Gantt charts or other PM tools to manage timelines and resources effectively in your previous projects.
