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For Companies At a Glance
- Tasks: Lead exciting projects and ensure customer success through effective management and collaboration.
- Company: Join uMotif, a mission-driven company transforming clinical research with innovative technology.
- Benefits: Enjoy unlimited holiday, private health insurance, remote work options, and more!
- Why this job: Make a real impact in clinical research while working with top global pharmaceutical companies.
- Qualifications: Proven project management experience in eCOA/ePRO and strong communication skills required.
- Other info: Embrace a diverse and inclusive culture where your true self is welcomed.
The predicted salary is between 48000 - 72000 £ per year.
Be a part of our exciting growth as we continue to expand our Customer Success team.
The role
As an experienced Project Manager you will be part of our Customer Success team and will lead on all aspects of project management and customer delivery to ensure customer success. You will work closely with internal and external stakeholders, across departments, to ensure customers are delighted throughout the project life cycle.
Please note: eCOA / ePRO experience is a mandatory requirement for this role.
What you will be doing
- Lead the planning and implementation of projects to ensure they are delivered in a successful and timely manner from kick off through to study close.
- Collaborate with customers to exceed their expectations of project outcomes.
- Create both customer configuration specification from customer protocol and clinical case record forms.
- Ensure the quality of all customer-facing deliverables.
- Manage all project documentation according to defined processes.
- Identify risk areas and determine and implement mitigation actions for the risks identified.
- Determine the appropriate use of resources in accomplishing projects.
- Develop strategies and methodologies for presenting accurate information succinctly.
What you need to succeed
Industry Experience:
- A demonstrable track record of project management achievements in eCOA/ePRO or EDC industries.
- Extensive clinical trial experience for either medical device or pharmaceuticals.
Team and Project Management:
- Confidence working within a project management position in a client-facing role, with practical experience of using basic PM tools.
- Excellent facilitation, team leadership, problem-solving skills are essential.
- Strong relationship building skills with a track record of bringing in repeat business.
- Strong communication and organizational skills, including ability to synthesize and present information in a compelling manner.
- A "can-do" attitude and a desire to go above and beyond to deliver exceptional customer experiences.
- A proven ability to work in a fast-paced environment.
- Able to develop Gantt Charts / project plans in MS Project.
- Must have proven skills in facilitating and obtaining consensus across multiple functional areas.
- Strong negotiation skills.
- Ability to work well independently or on a team.
Clinical and Technical Knowledge:
- Knowledge of clinical trial process and an understanding of application design and development processes.
- Experience working within regulated environments, for example GDPR (General Data Protection Regulation), GCP & HIPAA.
Nice to have:
- PMP Certification
- Proven experience of delivering eClinical technology for clinical research.
- Experience in process improvement.
Benefits Package
- Unlimited paid holiday allowance after probation
- Contributory Salary Sacrifice pension
- Private Health Insurance via Vitality
- Simplyhealth cashback scheme
- 5x salary Life Insurance
- Full pay for the first 13 weeks of SMP during maternity leave
- Perkbox subscription
- Salary Sacrifice Cycle scheme
- Remote working
- Home office allowance
- WFH expense contribution
uMotif is an Equal Opportunity Employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We want everyone at uMotif to be comfortable bringing their true self to work. That means acknowledging your personality, including the quirky bits, and bringing your interests, hopes, dreams, and even fears with you is fine, even if they don’t seem relevant to your work.
About us
Our Company: uMotif's mission is to put patients at the centre of research by building data capture solutions people love to use. Designed with patients for patients, the uMotif platform supports data capture for each phase of clinical research across all therapeutic areas. Over 22,000 participants use our applications to track and submit e-consent, symptom, eCOA, ePRO, and wearable device data. With expertise in engaging patients and fast deployments, we work with ten of the top twenty global pharmaceutical companies to power large real-world evidence (RWE) and virtual studies.
Our core values:
- Patients First - We care about patients and put them first; from our products to our business decisions.
- Teamwork - Through collaborating with and supporting each other, our customers, and our partners we succeed together.
- Innovation - We work innovatively to design, build, and deliver engaging technology.
Team uMotif are united in our belief that patient-centric thinking combined with beautiful technology and effective teamwork can truly change clinical research for the better. We search for mission-driven people who are not afraid to be challenged - who want to tackle demanding problems and embrace innovative ideas.
Senior Project Manager employer: uMotif
Contact Detail:
uMotif Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Project Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the eCOA/ePRO space and let them know you're on the hunt for a Senior Project Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your project management skills and eClinical knowledge. Be ready to share specific examples of how you've successfully managed projects in the past, especially in fast-paced environments. Show them you’re the 'can-do' person they need!
✨Tip Number 3
Don’t forget to showcase your relationship-building skills! During interviews, highlight how you've maintained strong connections with clients and stakeholders. This is key in ensuring customer success, so make it a focal point of your discussions.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our mission-driven team at uMotif.
We think you need these skills to ace Senior Project Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to highlight your experience in eCOA/ePRO and project management. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about customer success and how your background makes you the perfect fit for our team. Keep it engaging and personal!
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at uMotif
✨Know Your eCOA/ePRO Inside Out
Make sure you brush up on your eCOA and ePRO knowledge before the interview. Be ready to discuss specific projects you've managed in these areas, highlighting your achievements and how they contributed to customer success.
✨Showcase Your Project Management Skills
Prepare to talk about your experience with project management tools and methodologies. Bring examples of Gantt charts or project plans you've developed, and be ready to explain how you ensured timely delivery and quality outcomes.
✨Demonstrate Strong Communication Abilities
Since this role involves collaboration with various stakeholders, practice articulating your thoughts clearly and concisely. Think of examples where your communication skills helped resolve issues or build strong relationships with clients.
✨Emphasise Your Problem-Solving Mindset
Be prepared to discuss how you've identified risks in past projects and the strategies you implemented to mitigate them. Highlight your 'can-do' attitude and any instances where you went above and beyond to ensure customer satisfaction.
