At a Glance
- Tasks: Support customers daily, provide quotes, process orders, and maintain records.
- Company: Global materials and technology group with a collaborative culture.
- Benefits: Competitive pay at $20 per hour and career growth opportunities.
- Why this job: Join an industry leader and enhance your skills in customer service.
- Qualifications: College diploma and experience in sales or customer service required.
- Other info: Entry-level, full-time position with a focus on teamwork.
The predicted salary is between 28800 - 43200 Β£ per year.
A global materials and technology group is seeking a Customer Service Representative in Markham. The role involves daily support for customers, providing quotes, processing orders, and maintaining records.
The ideal candidate should have a college diploma and experience in sales or customer service, along with strong communication skills.
This entry-level, full-time position offers competitive pay at $20 per hour. Immerse yourself in a collaborative culture while enhancing your career in an industry-leading company.
Customer Care & Order Specialist in Markham employer: Umicore
Contact Detail:
Umicore Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Customer Care & Order Specialist in Markham
β¨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the industry. A personal connection can often get your foot in the door faster than any application.
β¨Tip Number 2
Prepare for the interview by researching the company and its culture. Understand their values and think about how your skills as a Customer Care & Order Specialist can contribute to their success. This will help you stand out during the conversation.
β¨Tip Number 3
Practice common interview questions with a friend or in front of a mirror. Focus on showcasing your communication skills and customer service experience. The more comfortable you are, the better you'll perform!
β¨Tip Number 4
Donβt forget to follow up after your interview! A simple thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Customer Care & Order Specialist in Markham
Some tips for your application π«‘
Show Off Your Communication Skills: Since strong communication is key for the Customer Care & Order Specialist role, make sure your application reflects this. Use clear and concise language, and donβt shy away from showcasing any relevant experience you have in customer service or sales.
Tailor Your Application: We want to see how you fit into our team! Take a moment to customise your CV and cover letter to highlight your skills and experiences that align with the job description. This shows us youβre genuinely interested in the position and understand what weβre looking for.
Be Professional but Authentic: While we appreciate professionalism, we also love authenticity! Let your personality shine through in your written application. Share a bit about yourself and why youβre excited about the opportunity to work with us at StudySmarter.
Apply Through Our Website: To make sure your application gets to us without a hitch, apply directly through our website. Itβs the easiest way for us to review your application and get back to you quickly. Plus, it shows youβre tech-savvy, which is a bonus in this digital age!
How to prepare for a job interview at Umicore
β¨Know the Company Inside Out
Before your interview, take some time to research the global materials and technology group. Understand their products, values, and recent news. This will not only impress your interviewers but also help you tailor your answers to show how you can contribute to their goals.
β¨Showcase Your Customer Service Skills
Since the role is all about customer support, prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
β¨Practice Your Communication Skills
Strong communication is key for this position. Consider doing mock interviews with a friend or family member to practice articulating your thoughts clearly. Focus on being concise and friendly, as this reflects the collaborative culture they value.
β¨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that show your interest in the role and the company, such as inquiries about team dynamics or opportunities for professional development. This demonstrates your enthusiasm and commitment to growing within the company.