Certified Medical Assistant (Shrewbury Center), 24 hours, days

Join to apply for the Certified Medical Assistant (Shrewbury Center) role at UMass Memorial Health.

Exemption Status: Non-Exempt

Schedule Details: Monday, Tuesday, Wednesday

Scheduled Hours: May Vary, 8:30 AM - 5:00 PM

Shift: 1 - Day Shift, 10 Hours (United States of America)

Hours: 24

Cost Center: 34000 - 3142 Shrewsbury Center Ii

This position may have a signing bonus available; a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver: At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Under the direction of the appropriate licensed clinician, the Medical Assistant I (MA I) provides clinical care and performs clerical duties to support office/clinic functions. Will receive workplace education and training to assist providers and the healthcare team in the care of patients.

I. Major Responsibilities

• Escorts patients to examination rooms, takes and records vital signs such as blood pressures, temperatures, height, weight, etc.
• Collects and documents patient health status, history, and monitors patient progress following standard procedures.
• Performs EKG’s, phlebotomy, Point of Care (POC) tests according to clinic/office standards.
• May prepare, document, and administer non-intravenous injections as directed or required by office/clinic, within scope of practice.
• Assists in performing routine physical examinations or clinical procedures.
• Reviews laboratory results and ensures abnormal results are immediately brought to the attention of the physicians and others, as appropriate.
• Provides clear, timely communication to the appropriate licensed clinician regarding observations and changes reported in patient per office/clinic guidelines.
• Sets up/prepares rooms based on patient care requirements.
• Assists in the setup, maintenance, disassembly, and cleaning of patient equipment.
• Ensures instruments and scopes are cleaned, sterilized, and repackaged per office/clinic protocol.
• Operates the sterilization/cleaning systems, as necessary.
• Assists in moving, lifting, positioning, and transporting patients as directed following policy standards.
• Utilises proper safety techniques and body mechanics in all work-related activities.
• Follows procedures for arriving patients and scheduling appointments.
• Assists with patient admissions, transfers, and discharge procedures.
• Maintains assigned office and/or clinical supplies. Assures accurate inventory of supplies based on approved levels. Rotates stock as required. Initiates requisitions for re-supply or special items.
• Maintains logs, organises patient care charts, and/or maintains medical records.
• May enter data or retrieve medical information from the electronic medical record.
• Processes prescriptions and refills as directed per procedure.
• Performs a variety of clerical duties per office/clinic protocol such as typing, filing, scheduling appointments, generating letters and form preparation, receiving/returning/directing phone calls per office/clinic protocol, and documenting in patient record as required or directed.
• Collaborates with insurers to verify coverage, eligibility and prior authorisations for procedures, medications, and tests as needed.
• Follows guidelines established by insurers to ensure that pre-authorisation, pre-certification, and clinician referrals for treatment are obtained prior to patient visits.
• Collects co-payments from patients for visits and maintains records.

II. Position Qualifications

License/Certification/Education:

• Required: High School Diploma or equivalent.
• Current Basic Life Support (BLS) or Heart Saver (HS) certification from the American Heart Association. If not available upon hire, a BLS/HS must be obtained within 3 months from date of hire. If certification is not obtained within 3 months of hire, the employee may be terminated or may apply for another position for which they meet the minimum qualifications.
• Medical Assistant credential, approved by the Massachusetts Department of Health (ARMA, NHA, etc.), must be obtained within 1 year from date of hire/transfer. If credentialing is not obtained within 1 year of hire/transfer, the employee will be terminated, or may apply for another position for which they meet the minimum qualifications.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognises the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.