About the Role
We are looking for an experienced Restaurant Supervisor to lead our new front-of-house team and ensure excellent customer service. You will oversee daily operations, manage staff, and ensure a smooth dining experience for guests.
Key Responsibilities
- Supervise front-of-house staff, including servers and hosts.
- Ensure customer service standards are met and handle guest inquiries or complaints.
- Train, motivate, and evaluate staff performance.
- Manage reservations, seating arrangements, and service flow.
- Oversee cleanliness and organization of dining areas.
- Assist in inventory management and ordering supplies.
- Coordinate with kitchen staff to ensure order accuracy and timely service.
- Ensure compliance with health, safety, and hygiene regulations.
Key Requirements
- Previous experience as a Restaurant Supervisor or in a similar role.
- Strong leadership, communication, and customer service skills.
- Ability to manage and motivate a team.
- Knowledge of restaurant operations and inventory control.
- Flexibility to work evenings, weekends, and holidays.
What We Offer
- Competitive salary and benefits.
- Opportunities for career growth and advancement.
- A collaborative and supportive team environment.
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Restaurant Supervisor in Hemel Hempstead employer: UMAMI
Umami is an exceptional employer that values its team members and fosters a vibrant work culture focused on collaboration and growth. Located in the heart of the UK, we offer competitive benefits, ongoing training opportunities, and a supportive environment where your contributions directly enhance guest experiences. Join us to be part of a dynamic team that prioritises excellence and personal development in the hospitality industry.
