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- Tasks: Engage with clients, provide guardianship support, and assist in school visits across the UK.
- Company: UM Education offers top-notch educational consulting for international families in the UK.
- Benefits: Enjoy a competitive salary, performance incentives, team socials, and flexible working options.
- Why this job: Join a dynamic team with real responsibility and growth opportunities from day one.
- Qualifications: Fluent in Mandarin and English, strong communication skills, and a passion for education.
- Other info: Ideal for proactive self-starters; familiarity with Chinese social media is a plus.
The predicted salary is between 28800 - 43200 £ per year.
At UM Education, we pride ourselves on providing an exceptional guardianship and educational consulting service for international parents looking for the best learning experiences for their children in the UK. Our mission is to provide expert guidance and support throughout the educational journey, spanning admissions, guardianship, tutoring, mentorship, and co-curricular development.
JOB BRIEF
We are looking for an Educational Consultant to join our team. This is a great opportunity to experience a wide-ranging education focussed role, spanning client management, providing guardianship support, mentoring and admissions guidance. Given the small size of the team, this role would benefit a proactive self-starter who is able to work well in an unstructured environment sometimes outside of normal working hours. There is a significant opportunity for you to grow with the business if successful. You will join a tight-knit and expanding team with real responsibility from day one. This role reports to the company founders.
RESPONSIBILITIES
- Effective client communication – pre and post-sale with families and their children
- Visiting schools – to check up on our students and accompanying our clients
- Administrative tasks – wide-ranging, from managing our students\’ expense accounts to helping to ensure safeguarding compliance
- Supporting our guardianship service – responding to guardianship requests from our students/parents
- Supporting our marketing team by posting articles and content to UM\’s social media channels (WeChat, Xiaohongshu, etc)
REQUIREMENTS
- Motivated and driven to succeed in an unstructured environment
- Fluent Mandarin and English speaker
- A keen interest in the field of education and pastoral care
- Strong communication and interpersonal skills
- Client focus – able to understand and solve issues through the eyes of our clients
- Attention to detail – our clients have very high standards
- Excellent time-management, organisational and multi-tasking skills
- Familiarity with mainstream Chinese social media (including but not limited to: Douyin, Red, Weibo, WeChat)
- Knowledge of UK Independent School system a bonus
WHAT CAN WE OFFER?
- Competitive salary and performance related incentives
- Potential sponsoring of a Work Visa in the UK if performing well in the role for a continuous period of time
- Team socials, office coffee and snacks
- Flexible working environment (3 days required in the office per week)
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Educational Consultant (Chinese Speaking) employer: UM Education
Contact Detail:
UM Education Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Educational Consultant (Chinese Speaking)
✨Tip Number 1
Familiarise yourself with the UK independent school system. Understanding how it operates will not only help you in interviews but also show your genuine interest in the role and the educational landscape.
✨Tip Number 2
Brush up on your Mandarin and English communication skills, especially in a professional context. Being able to articulate your thoughts clearly in both languages will be crucial when dealing with clients and colleagues.
✨Tip Number 3
Engage with Chinese social media platforms like WeChat and Xiaohongshu. This will not only enhance your understanding of the audience you'll be working with but also demonstrate your proactive approach to connecting with potential clients.
✨Tip Number 4
Showcase your ability to work in an unstructured environment by sharing examples from your past experiences. Highlighting your adaptability and self-starter attitude can set you apart from other candidates.
We think you need these skills to ace Educational Consultant (Chinese Speaking)
Some tips for your application 🫡
Highlight Language Proficiency: Make sure to emphasise your fluency in both Mandarin and English. Include specific examples of how you've used these languages in a professional or educational context.
Showcase Relevant Experience: Detail any previous experience in education, guardianship, or client management. Use bullet points to clearly outline your responsibilities and achievements in these roles.
Demonstrate Passion for Education: In your cover letter, express your enthusiasm for the field of education and pastoral care. Share any personal experiences that have shaped your interest in helping students and families.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements mentioned in the job description. Highlight your attention to detail and ability to work in an unstructured environment, as these are key traits for this role.
How to prepare for a job interview at UM Education
✨Showcase Your Language Skills
Since fluency in Mandarin and English is a must, be prepared to demonstrate your language skills during the interview. You might be asked to switch between languages or answer questions in both, so practice speaking clearly and confidently in both tongues.
✨Understand the Education Landscape
Familiarise yourself with the UK independent school system and current trends in education. This knowledge will not only impress your interviewers but also show your genuine interest in the field, which is crucial for an Educational Consultant role.
✨Highlight Your Client-Focused Approach
The role requires strong client communication skills. Prepare examples from your past experiences where you successfully managed client relationships or resolved issues. This will demonstrate your ability to understand and meet client needs effectively.
✨Be Ready for Unstructured Scenarios
Given the unstructured nature of the role, think of instances where you've thrived in similar environments. Share how you prioritised tasks, managed your time, and adapted to changing situations, showcasing your proactive and self-starting attitude.