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- Tasks: Support our sales team and ensure a seamless customer experience.
- Company: Join UltraLEDs, a fast-growing company with a collaborative culture.
- Benefits: Competitive salary, 25 days holiday, private healthcare, and monthly staff events.
- Other info: Enjoy a modern office with great transport links and excellent career growth opportunities.
- Why this job: Be at the heart of a dynamic sales environment and make a real impact.
- Qualifications: 1 year in a customer-facing role, strong communication, and organisational skills.
The predicted salary is between 27500 - 30000 £ per year.
We’re looking for a Sales Support Administrator to join our fast-paced and growing sales team at UltraLEDs. If you’re organised, proactive and enjoy working in a collaborative environment, this is a great opportunity to build a long-term career in sales within a dynamic and ambitious business. You’ll play a key role in supporting our sales function, ensuring a seamless customer experience and helping the team operate efficiently day-to-day.
As a Sales Support Administrator, you’ll work closely with our Account Managers and wider teams to support customer enquiries, manage quotations and keep our internal processes running smoothly. This is a varied, hands-on role suited to someone who enjoys problem-solving, working with people and being at the heart of a busy commercial environment.
Key Responsibilities- Support the sales team with day-to-day activities and maintain accurate systems and records
- Prepare and send customer quotations in a timely manner
- Respond to customer enquiries via phone, Freshdesk and social media channels
- Assist customers at our Click & Collect counter, ensuring a smooth and efficient experience
- Liaise with internal departments to resolve issues and share customer feedback
- Collect and analyse data to support sales performance and business decisions
- Develop strong product knowledge to support the sales process
- Minimum 1 year’s experience in a customer-facing or administrative role
- Highly organised with strong attention to detail
- Excellent communication skills and ability to build rapport with customers
- Confident using Excel and working with data
- Able to prioritise and manage workload in a fast-paced environment
- Proactive, hands-on and willing to take ownership
- Experience using Freshdesk or similar systems is beneficial but not essential
At UltraLEDs, we supply high-quality LED lighting solutions used by some of the world’s most recognisable brands and projects — from Love Island and Erasure’s world tour to DC10 Ibiza, Wembley Stadium, Next, Mulberry and BMW. We’re a fast-growing, ambitious business with a strong team culture built around collaboration, energy and getting things done.
What You’ll Get- £27,500+ salary (depending on experience)
- 25 days holiday + bank holidays
- Private healthcare
- Company pension
- Perkbox benefits
- Monthly staff events
- Enhanced maternity leave
- 2-week sabbatical after 5 years
- Free on-site parking
- Excellent transport links (8-minute walk from tram)
- Modern office with kitchen and shower facilities
Work Location: In person - Trafford Park, Manchester
Full-time | Permanent | 40 hours per week
Sales Support Administrator in Trafford Park employer: Ultra LEDs
Contact Detail:
Ultra LEDs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator in Trafford Park
✨Tip Number 1
Get to know the company! Research UltraLEDs and understand their products and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers and internal teams, being able to articulate your thoughts clearly is key. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Be proactive during the interview! Prepare questions that show your enthusiasm for the role and how you can contribute to the sales team. This will demonstrate your initiative and eagerness to support the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining UltraLEDs and ready to dive into the exciting world of sales support.
We think you need these skills to ace Sales Support Administrator in Trafford Park
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Support Administrator role. Highlight your customer-facing experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your organisational skills and proactive attitude. Tell us why you're excited about joining UltraLEDs and how you can contribute to our sales team.
Show Off Your Communication Skills: Since this role involves liaising with customers and internal teams, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and friendly – just like how we like to interact with our customers!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Ultra LEDs
✨Know Your Stuff
Before the interview, make sure you’ve done your homework on UltraLEDs and their products. Familiarise yourself with their LED lighting solutions and recent projects. This will not only impress the interviewers but also help you answer questions more confidently.
✨Show Off Your Organisational Skills
As a Sales Support Administrator, being organised is key. Prepare examples from your past experience where you successfully managed multiple tasks or improved processes. This will demonstrate your ability to thrive in a fast-paced environment.
✨Practice Your Communication
Since the role involves liaising with customers and internal teams, practice clear and concise communication. You might want to role-play common customer scenarios with a friend to showcase your problem-solving skills and ability to build rapport.
✨Be Proactive and Positive
During the interview, convey your proactive attitude. Share instances where you took initiative in previous roles. A positive mindset can be contagious, and it’s something that UltraLEDs values in their team culture.