At a Glance
- Tasks: Lead client onboarding and manage IT projects from start to finish.
- Company: Established Managed Service Provider with a focus on growth and innovation.
- Benefits: Competitive salary, benefits package, and opportunities for professional development.
- Other info: Client-facing role with travel to various sites and excellent career progression.
- Why this job: Take ownership of exciting projects and make a real impact in a dynamic environment.
- Qualifications: Experience in managed services and strong technical skills in Microsoft technologies.
An established and growing Managed Service Provider is looking for a Senior Technical Consultant to take ownership of client onboarding, technical projects and 3rd-line escalations.
This is a senior, client-facing role suited to someone who enjoys owning projects from discovery and planning through to implementation, sign-off and handover.
Key Responsibilities
- Lead technical onboarding of new MSP clients.
- Own IT projects from scope through to delivery and handover.
- Deliver Microsoft 365, Azure, Intune, Entra ID, SharePoint, networking and infrastructure projects.
- Provide 3rd-line technical escalation support.
- Attend client meetings and site visits, providing technical consultancy.
- Support pre-sales discovery, solution design and project scoping.
- Maintain strong project documentation, ticketing and time management.
- Identify technical risks and ensure smooth handover to the Service Desk.
Key Requirements
- Previous MSP / managed services experience in a senior engineering, consultancy or project role.
- Proven ownership of client onboarding and IT projects.
- Strong Microsoft 365, Azure, Intune and Entra ID experience.
- Good knowledge of Windows Server, Active Directory, networking, firewalls, virtualisation and security.
- Hands-on experience supporting Apple Mac/macOS in a business environment.
- Strong client-facing and communication skills.
- Organised, commercially aware and able to manage multiple projects.
- Full UK driving licence and willingness to travel to client sites.
Senior Technical Consultant in Stevenage employer: Ultimaze Ltd trading as TSR Select
Join a dynamic start-up MSP in Stevenage, where you'll find a friendly and relaxed work environment that prioritises employee development. With flexible hybrid working options and a strong focus on learning opportunities, this role is perfect for those looking to grow their skills while enjoying a supportive team culture.
Contact Details:
Ultimaze Ltd trading as TSR Select Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Technical Consultant in Stevenage
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Ultimaze Ltd trading as TSR Select values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Ultimaze Ltd trading as TSR Select might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Ultimaze Ltd trading as TSR Select!
✨Direct Apply to Ultimaze Ltd trading as TSR Select
Let's not forget to apply directly through the Ultimaze Ltd trading as TSR Select website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior Technical Consultant in Stevenage
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Ultimaze Ltd trading as TSR Select.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Ultimaze Ltd trading as TSR Select. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Ultimaze Ltd trading as TSR Select
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
