Operational Innovations Director/Senior Manager in Chorley

Director of Operations Chorley, Lancashire We are delighted to be partnering with the Chorley Building Society, a trusted, member focussed mutual, dedicated to providing an individual service to all their customers, attributing their success to delivering simple and flexible products to the market. The Director of Operations will join their senior leadership team and be accountable for ensuring the society can safely, efficiently and sustainably scale in line with their growth strategy. The role owns day-to-day operations, capacity, and cost efficiency, ensuring that growth ambitions are deliverable without compromising member outcomes, regulatory expectations, or control standards. The operational delivery is across servicing, lending, savings and the branch network. Accountable for operational supplier performance. Ensure operational risks are identified, managed, and escalated appropriately. Senior operational leadership experience within a regulated financial services environment. Strong understanding of operational resilience and regulatory expectations. Collaborative leader, comfortable operating across growth, risk, and technology agendas. Along with a competitive salary, they offer a great benefit package including 27 days holiday, pensions scheme, private health care and more.