Payroll Supervisor in Manchester

At Ultimate Performance, excellence is the standard not the exception. We are a luxury, globally expanding personal training and fitness brand, operating across major international markets. We deliver highly personalised, results-driven training experiences supported by world-class expertise, precision, and discretion. Behind every exceptional client experience is a business that operates with absolute accuracy and control. Payroll is fundamental to that standard.

We are looking for an experienced Payroll Supervisor to take ownership of payroll operations across a growing, multi-entity international business. This is a senior, hands-on role reporting into the Global Payroll Manager, responsible for ensuring accurate, timely, and controlled payroll delivery across multiple regions. You will lead day-to-day payroll operations, oversee systems and processes, and manage a small team, while driving continuous improvement as the business scales. This role is suited to someone who thrives in high-performance environments and takes pride in precision, accountability, and operational excellence.

What You’ll Do

• Payroll Ownership & Delivery
  • Oversee end-to-end payroll operations across UK and international entities
  • Ensure all payrolls are processed accurately, on time, and in line with internal controls and local compliance requirements
  • Act as the escalation point for payroll issues, resolving complex queries efficiently
• Systems & Process Management
  • Take ownership of payroll systems (including ADP and internal platforms), ensuring effective use and issue resolution
  • Identify risks early and implement corrective actions
  • Improve system utilisation to increase automation and reduce manual intervention
• Payroll Cycles & Communication
  • Lead payroll cycle communications with Regional and Gym Managers
  • Clearly communicate payroll discrepancies, including overpayments and underpayments, with appropriate resolution plans
  • Maintain strong, consistent communication standards across all stakeholders
• Review & Governance
  • Review payroll outputs across all entities to ensure accuracy and consistency
  • Support the Payroll Manager with Support Office payroll where required, maintaining strict confidentiality
• Continuous Improvement
  • Identify and implement process improvements to increase efficiency and reduce risk
  • Streamline payment processes and reduce dependency on manual approvals
  • Improve payroll handling for international leavers, including the US
  • Ensure promotions and pay changes are processed accurately and on time
• Team Leadership
  • Manage and develop the payroll team, ensuring clear ownership and accountability
  • Provide training and upskilling in Excel, Power BI, and payroll processes
  • Build a robust knowledge-sharing environment to reduce single points of failure
• Stakeholder Management
  • Partner with Finance, HR, and operational teams across all regions
  • Improve payroll understanding across the wider business through clear guidance and communication
  • Act as a trusted point of contact for payroll-related matters

Additional Information

• Location: Manchester City Centre
• Working pattern: 37.5hr a week Mon-Fri, 3 days office 2 days home after training
• Salary: £34k-£36k per annum.

Requirements

• Proven experience in a Payroll Supervisor or Senior Payroll role
• Experience managing payroll across multiple entities or jurisdictions (highly desirable)
• Strong working knowledge of payroll systems (ADP experience advantageous)
• Advanced Excel skills; experience with Power BI or similar tools is beneficial
• Strong attention to detail with a high level of accuracy and accountability
• Confident communicator, able to manage stakeholders at all levels
• Experience managing or mentoring a team
• A proactive mindset with a focus on continuous improvement

What You’ll Get

• 25 days holiday, plus bank holidays
• Pension scheme: salary sacrifice with employer contributions
• Simply Health policy: claim back costs for dental, optical, physio, massage & more
• Exclusive UP discounts, including 40% off our supplements, books, and partner offers
• Personal Training discounts: up to 50% off our world-class transformation programme (up to 36 sessions a year) for you and a loved one
• Salary sacrifice benefits: Cycle to Work, Tech, and Home schemes
• Employee Assistance Programme: free 24/7 mental health, counselling, and financial advice
• Hybrid working: two days per week working from home

We’d love to hear from you. Apply now! All job applicants are required to have a valid right to work. Your data will be stored by Ultimate Performance and will be used by our HR and recruitment teams for the purpose of managing your application.