Payout Administrator in Leicester

POSITION: Payout Administrator (Business Support - New Business)

DEPARTMENT: Ultimate Asset Finance

RESPONSIBLE TO: Head of Business Support

LOCATION: Lutterworth. Hybrid and flexible work options available.

OVERVIEW:

Why choose Ultimate Finance? At Ultimate Finance, we back ambition - properly. We are a specialist lender built for pace, flexibility and real-world problem solving, helping businesses access funding that fits how they work. You will join a team of approachable experts who move quickly, speak clearly and take pride in doing the right thing for customers and partners. We trust people to take ownership, with supportive leaders and experienced teammates on hand. With 20+ years experience and over £17bn funded, we are growing - and we are looking for people who want to do work that matters.

About the team:

Asset Finance at Ultimate Finance is built to keep deals moving. We provide tailored funding for hard assets such as vehicles, equipment and machinery quickly, clearly and with support that stays close. Working side-by-side with brokers, customers and internal teams, we shape the right solution, deliver a strong customer experience, and apply smart risk controls and operational discipline to get deals completed smoothly and responsibly.

About the role:

A proactive and customer-focused key operational role, this position plays an important part in ensuring our clients receive a smooth, reliable and professional service from the very first interaction. The role entails processing of new deals, ensuring the on-boarding process runs smoothly, efficiently and commercially. As a regular point of contact for clients, brokers and introducers, you will represent the business with confidence, clarity and professionalism, helping to create a positive experience at every touchpoint. Working closely with colleagues across the wider team to ensure all aspects of the New Business procedure are adhered to professionally. Attention to detail, excellent communication skills, and a commitment to delivering high-quality work are essential. We are looking for someone who embodies our core values of Decency, Enterprise and Brilliance - bringing a positive approach, a willingness to contribute, and the drive to deliver consistently excellent outcomes.

Key responsibilities:

• Provide a full and professional Asset Finance service to our clients, brokers and introducers.
• Process pay-outs of new deals.
• Be familiar with all aspects of the New Business procedure for new and existing clients.
• Carry out the necessary verification for new clients and brokers.
• Initial risk assessment following verification.
• Should issues arise that cause concern, which may result in delays/not wishing to proceed, resolve as applicable.
• Manage diary/workload to prioritise tasks in line with expectations.
• Accurately maintain clients/facilities on systems, constantly monitoring debtor records, trading styles and addresses on systems for accuracy.
• Liaise with the Asset Finance team to ensure that the highest levels of risk management and service are maintained.
• Assist the Ultimate Finance team, including management and Sales, where required.

Key skills and knowledge:

• Proficient administrative and organisational skills.
• Customer service skills.
• Positive communication skills.
• Attention to detail.
• Ability to demonstrate relationship building skills.
• Basic commercial awareness and technical knowledge of funding.
• Demonstrate ability to plan and deliver.
• Ability to handle data effectively and financially literate.
• Ability to engage with internal stakeholders.
• Understanding of the security against which we are being asked to provide funding.
• Good time management and prioritisation to effectively deliver.

Overall, you must have good accuracy/administration and numeracy skills, be personable, professional, reliable and confident in their own ability.

Please note that if you are successful in receiving an offer of employment from Ultimate Finance, your employment will be conditional upon satisfactory completion of a Disclosure and Barring Service (DBS) check. We use a third party provider to conduct the check on our behalf. We kindly ask not to be contacted by recruitment agencies, thank you.