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- Tasks: Manage mortgage cases and allocate new applications while ensuring smooth progression.
- Company: Join a modern company in Leicestershire with a flexible, hybrid working approach.
- Benefits: Enjoy a competitive salary, 27 days holiday, pension scheme, and medical insurance.
- Why this job: Great opportunity to develop relationships and improve processes in a supportive team environment.
- Qualifications: Experience in mortgage processing and strong communication skills are essential.
- Other info: Work in a hands-on role with a small, dynamic team.
The predicted salary is between 30000 - 42000 £ per year.
Are you an experienced Mortgage Case Manager, looking for the next step in your career? Are you looking to take on a bit more responsibility within a team, and really maintain and develop relationships both internally and externally? If so, this could be the right role for you.
Our client is based in a new, modern office on the outskirts of Market Harborough and offers a flexible, hybrid approach to the working week. They have a wide range of mortgage lending to offer, and the Case Management team package, process and assess new decisions in principles and mortgage cases.
Working in a team of 3 – 4, this is a hands-on role, where you will be managing your own mortgage caseload, along with reviewing and allocating any new mortgage cases submitted to the team.
Duties of the Senior Case Manager will include:
- To allocate new decision in principle applications and new mortgage applications, ensuring cases are allocated according to underwriter and case manager skills and experience.
- To assess new decision in principle enquiries in line with lending policy and underwriter’s guidance.
- To support the underwriting team with the smooth progression of mortgage applications.
- To undertake the initial assessment for a decision in principle on case hub and pass to the underwriter for full assessment.
- To undertake an initial assessment of the mortgage application identifying key risks in each case.
- To develop positive working relationships with all key stakeholders to achieve positive customer outcomes during the mortgage application process.
- Look for process improvements and provide feedback to all relevant teams to ensure continual improvement and ownership.
This is a fantastic opportunity for an individual who has a wealth of experience in processing a range of mortgages and has previously assessed and produced decisions in principles. Communication is important in this role and having skills in both internal and external relationship management is essential.
In return, you will receive a competitive salary, a hybrid working week (Wednesday/Thursdays ideally at their head office and the remainder working remotely), 27 days holiday (rising with service), pension scheme, medical insurance and more!
If this sounds like the next step in your career, apply today.
Senior Case Manager employer: Ultimate Banking
Contact Detail:
Ultimate Banking Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Case Manager
✨Tip Number 1
Familiarise yourself with the latest mortgage lending policies and trends. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the mortgage industry, especially those who work in case management. Attend relevant events or join online forums to build connections that could lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed mortgage cases in the past. Highlight your ability to assess risks and improve processes, as these are key aspects of the role.
✨Tip Number 4
Showcase your communication skills by preparing thoughtful questions for the interview. This will reflect your interest in the role and your understanding of the importance of relationship management in case handling.
We think you need these skills to ace Senior Case Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in mortgage case management. Emphasise your skills in assessing mortgage applications and managing caseloads, as these are key aspects of the Senior Case Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention specific experiences where you've developed relationships with stakeholders and improved processes, as these are crucial for this position.
Highlight Communication Skills: Since communication is vital for this role, ensure you provide examples of how you've successfully managed internal and external relationships in your previous roles. This will demonstrate your suitability for the position.
Proofread Your Application: Before submitting your application, take the time to proofread all documents. Check for spelling and grammatical errors, as well as ensuring that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Ultimate Banking
✨Showcase Your Experience
Be prepared to discuss your previous experience as a Mortgage Case Manager in detail. Highlight specific cases you've managed, the challenges you faced, and how you overcame them. This will demonstrate your capability and readiness for the Senior Case Manager role.
✨Emphasise Relationship Management Skills
Since communication and relationship management are key in this role, be ready to provide examples of how you've developed positive working relationships with stakeholders. Discuss any strategies you've used to maintain these relationships effectively.
✨Demonstrate Problem-Solving Abilities
Prepare to talk about instances where you've identified process improvements or resolved issues within your team. This shows your proactive approach and commitment to continual improvement, which is essential for the role.
✨Understand the Company’s Values
Research the company’s culture and values before the interview. Being able to align your personal values with those of the company can set you apart from other candidates and show that you're a good fit for their team.
