At a Glance
- Tasks: Support customers with training and service inquiries, ensuring a top-notch experience.
- Company: Join Newbury Building Society, a trusted partner in savings and mortgages.
- Benefits: Enjoy a competitive salary, supportive team, and a rewarding work environment.
- Other info: Flexible hours with opportunities for career growth in a friendly branch team.
- Why this job: Be part of a multi-award-winning employer and make a difference in customer service.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 25753 - 25753 £ per year.
Role: Customer Service Advisor - 12 months FTC
Location: Newbury
Hours: 37.5 hours Monday- Friday 8.45am-17.15pm, plus alternate Saturdays 8.45am-12.15pm
Salary: £25,753.59
Newbury Building Society is a trusted partner for savings and mortgages, as well as a multi award winning employer.
If you are ready for a change and a new challenge, why not apply to join one of our branch teams as a Customer Service Advisor?
Customer Training Support Advisor in Newbury employer: Ultimate Banking
Newbury Building Society is an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With competitive salaries and opportunities for growth within the organisation, employees can thrive in a collaborative environment while contributing to a trusted institution in the heart of Newbury. Join us to be part of a team that values your contributions and fosters a sense of community.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Training Support Advisor in Newbury
✨Tip Number 1
Get to know the company! Research Newbury Building Society and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about supporting customers, think of scenarios where you’ve helped someone solve a problem. Be ready to share these examples during your interview to demonstrate your experience.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Newbury Building Society.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are ready to take on new challenges!
We think you need these skills to ace Customer Training Support Advisor in Newbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Training Support Advisor role. Highlight relevant experience and skills that match what we’re looking for, like customer service expertise and any training experience you might have.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background makes you a perfect fit. Keep it engaging and personal – we want to get to know you!
Showcase Your Skills:In your application, don’t forget to showcase your communication and problem-solving skills. These are key for a Customer Service Advisor, so give us examples of how you’ve used these in past roles or situations.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us directly and allows you to keep track of your progress!
How to prepare for a job interview at Ultimate Banking
✨Know the Company Inside Out
Before your interview, take some time to research Newbury Building Society. Understand their values, services, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Common Customer Service Scenarios
As a Customer Training Support Advisor, you'll likely face questions about handling difficult customers or resolving complaints. Think of specific examples from your past experiences where you successfully managed such situations, and be ready to share them.
✨Showcase Your Communication Skills
In customer service roles, communication is key. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with speaking about your experiences and skills.
✨Ask Insightful Questions
At the end of the interview, you’ll usually have a chance to ask questions. Prepare a few thoughtful ones that demonstrate your interest in the role and the company, like asking about team dynamics or training opportunities. This shows you're proactive and engaged.
