At a Glance
- Tasks: Assist customers with their queries and provide top-notch service.
- Company: Join Newbury Building Society, a multi-award-winning employer.
- Benefits: Enjoy a competitive salary and a supportive work environment.
- Other info: Work in a friendly team and gain valuable skills.
- Why this job: Kickstart your career in customer service with a trusted organisation.
- Qualifications: No prior experience needed, just a passion for helping others.
The predicted salary is between 25753 - 25753 £ per year.
Role: Customer Service Advisor - 12 months FTC
Location: Newbury
Hours: 37.5 hours Monday- Friday 8.45am-17.15pm, plus alternate Saturdays 8.45am-12.15pm
Salary: £25,753.59
Newbury Building Society is a trusted partner for savings and mortgages, as well as a multi award winning employer.
If you are ready for a change and a new challenge, why not apply to join one of our branch teams as a Customer Service Advisor?
Customer Service Advisor - Training in Newbury employer: Ultimate Banking
Newbury Building Society is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. With competitive salaries and a commitment to training, employees can thrive in their roles while enjoying the benefits of working in a community-focused environment in Newbury. Join us to be part of a multi-award-winning team dedicated to making a positive impact in the lives of our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor - Training in Newbury
✨Tip Number 1
Get to know the company! Research Newbury Building Society and understand their values and services. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common customer service scenarios and think about how you'd handle them. Role-playing with a friend can help you feel more confident when it comes to the real deal.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you, which could give you an edge over other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to apply directly. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Service Advisor - Training in Newbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Service Advisor role. Highlight any relevant experience and skills that match what we're looking for, like communication and problem-solving abilities.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer service and how you can contribute to our team at Newbury Building Society.
Showcase Your Skills:Don’t forget to mention any specific skills or qualifications that relate to the job description. If you've got experience with customer interactions or training, let us know!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Ultimate Banking
✨Know the Company
Before your interview, take some time to research Newbury Building Society. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Common Questions
Think about the typical questions you might face as a Customer Service Advisor. Be ready to discuss your previous experience in customer service, how you handle difficult situations, and your approach to teamwork. Practising your answers can help you feel more confident.
✨Showcase Your Skills
Highlight any relevant skills or qualifications that align with the job description. If you have experience with specific customer service tools or techniques, make sure to mention them. Tailoring your responses to the role will demonstrate that you're a great fit.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows that you’re engaged and eager to learn more about the position and the company.
