Ultimate Banking in Milton Keynes is hiring a Collections Consultant for a hybrid role, 3-4 days in the office. Salary to £35K DOE plus excellent benefits.
You will support customers in arrears by handling inbound and outbound contact via phone, email, SMS and WhatsApp, aiming to agree sustainable repayment solutions and keep accurate records. Duties include managing repayment plans, Direct Debits and forbearance, processing IVA/DMP notifications, identifying vulnerable customers, and meeting
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Hybrid Collections Specialist – FinTech Arrears Expert in Milton Keynes employer: Ultimate Banking
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